dmg unable to open

[antonino0000000]

Can't open no ones of the dmg i found on your website. Just bought your product (PLW1000) thru Amazon and im going to send it back to you today as im gone mad after some hours trying to open this f****** dmg files. Can't even believe this, you guys are crazy.

[michaelkenward]

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@antonino0000000 wrote:

Can't open no ones of the dmg i found on your website.

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Where did you get this dmg file? Why are you trying to open it?

If you mean the .img file, this is a firmware update for your hardware. You do not open it. You upload it to the PLW1000.

The release notes explain what you have to do:

PLW1000 Firmware Version 1.0.1.6 | Answer | NETGEAR Support

That's for the V1 hardware, if it says V2 on the thing, then try this one:

PLW1000v2 Firmware Version 1.0.0.16 | Answer | NETGEAR Support

Be sure that you get the right firmware for your hardware.