Lifetime NetGear Technical Support for Business Products
NETGEAR BECOMES ONLY NETWORKING VENDOR TO OFFER LIFETIME 24/7 CHAT SUPPORT FOR BUSINESS PRODUCTS
NetGear is now offering Lifetime 24/7 CHAT Support for its business-class ReadyNAS and ReadyDATA storage products as well as 5-Year Next Business Day Shipping coverage for Prosafe devices.
For the full press release see http://kb.netgear.com/app/answers/detail/a_id/26066/~/readynas-support-and-warranty
Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator