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Re: Nighthawk mesh mk63

Rhystad
Aspirant

Nighthawk mesh mk63

It seems like my satelites wont connect to any devices. But only to the router. The devicelist is always empty. Is a bug in new software. It was devices in the satelites device list earlier.
Message 1 of 6
PatrycjaG
NETGEAR Moderator

Re: Nighthawk mesh mk63

Hello @Rhystad,

 

Welcome to the Netgear Community!

 

Do you have an internet connection on your devices?


Do you see the MK63's network on the list of available Wifi networks?


Have you tried to do a reset and a reconfiguration after the firmware update?

 

Have a nice day,

Patrycja

Netgear Team

Message 2 of 6
Rhystad
Aspirant

Re: Nighthawk mesh mk63

Wifi works. But on the android app, the connected devices list on the satelites do not work on this new firmware. The list is empty on the satelites. And devices connected to satelites is not on the routers device list. So now i have no clue what devices connected to my network. Only the devices that is connected to router apear. My phone is now connected wifi, cant se it..
Message 3 of 6
PatrycjaG
NETGEAR Moderator

Re: Nighthawk mesh mk63

Hello @Rhystad,

 

Did you try to do a reset and a reconfiguration ?

 

If you downgrade the firmware, the issue is resolved?

 

Have a nice day,

Patrycja

Netgear Team

Message 4 of 6
Rhystad
Aspirant

Re: Nighthawk mesh mk63

I have rolled back firmware on both satelites, and router to V1.0.6.102_2.0.45
Now everything is ok again. So the newest firmware is full of bugs. Only one satelite accepted wired connection, but that problem disapeared as well. Netgear have to remove the useless firmware. Bad for business with crap like this..
Message 5 of 6
PatrycjaG
NETGEAR Moderator

Re: Nighthawk mesh mk63

Hello @Rhystad,

 

Thank you for your feedback.

 

I will report the issue to the appropriate department, but you can also do so by contacting my colleagues at Technical Support.

 

Have a nice day,

Patrycja

Netgear Team

 

Message 6 of 6
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