R8000 nighthawk IP adress reservation not working

[Tuggarn]

Hi,

Having problem with making a reservation for my surveilance cams. Want them on static IP so I can record through my SynologyNAS.

Have other products reserved since before such as NAS, extenders and so on.

But is not able to add more, just gets "400 bad request, the server does not support the opertion requested by your client"

Any ideas why this is a problem. Made an upgrade to the latest firmware, cause that was not done, but no difference.

Could anybody help me?

/Tuggarn

[Tuggarn · Accepted solution]

Hi Simone,

As it looks, I got it to work.

It seems like the system is case sensitive, cause when I added it with big letters, it worked.

Nowhere it says anything about this more than when creating admin account. 

But it is solved. Could be great to know for you, and maybe update the manual?

Anyway, thanks for the help

/Magnus Tuggarn

[SimonaCa]

Hi @Tuggarn, 

Welcome to the NETGEAR Community 🙂

When you try to assign a static IP address to your surveillance cams, do you follow the steps listed on the User Manual? 

Regards,

Simona 

NETGEAR Team

[Tuggarn]

Hi Simona,

I’ve done exactly like that. I have reservations since before here.
But when adding a new static IP it does not work anymore.

Any trixs that you know about?

/Magnus “Tuggarn”

[SimonaCa]

Hi @Tuggarn, 

Thank for your reply 🙂

A part the firmware update, have you changed anything on your Network? For example: connection type, if the router is connected to a different modem and whatsoever? 

Regards,

Simona

Team NETGEAR

[Tuggarn · Accepted solution]

Hi Simone,

As it looks, I got it to work.

It seems like the system is case sensitive, cause when I added it with big letters, it worked.

Nowhere it says anything about this more than when creating admin account. 

But it is solved. Could be great to know for you, and maybe update the manual?

Anyway, thanks for the help

/Magnus Tuggarn

[SimonaCa]

Hi @Tuggarn, 

Thank you so much for updating the discussion 🙂

I am so happy it was possible to resolve the issue!

I will advise the dedicated department about your issue to see if it is possible to add the mentioned information on the device User Manual.

I wish you a lovely week ahead 🙂

Regards,

Simona

NETGEAR Team