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cant install my insight device(way610) to My Nighthawk (ax1800)

ymmij12
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cant install my insight device(way610) to My Nighthawk (ax1800)

Installed my new networks where I started with the access point (ax1800) in Nighthawk. But in the program I could not add my insight devices (wax610, wax610y). Also, I can not add my ax1800 in insight. So I can not make any mesh network of my three devices. How do I enable them to communicate with each other?
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PatrycjaG
NETGEAR Moderator

Re: cant install my insight device(way610) to My Nighthawk (ax1800)

Hello @ymmij12,

 

Welcome to the Netgear Community Smiley Happy

 

Please, can you tell us first your network topology and the model of all your Netgear devices, ax1800 being a speed and not a product model Smiley Happy

 

Have a nice day,

Patrycja

Netgear Team


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Message 2 of 4
ymmij12
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Re: cant install my insight device(way610) to My Nighthawk (ax1800)

Netgear RAX20 AX1800 4-stream WiFi 6 router,
Netgear WAX610Y, Netgear WAX610.
Message 3 of 4
PatrycjaG
NETGEAR Moderator

Re: cant install my insight device(way610) to My Nighthawk (ax1800)

Hello @ymmij12,

 

RAX20 is not supported by Insight. So, cannot add it to insight.

 

 

What is your needed topology?

 

Have a nice day,

Patrycja

Netgear Team


____
Cliquez sur KUDOS si ce post est utile et marquez le comme SOLUTION ACCEPTEE

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