Reply

Re: cant install my insight device(way610) to My Nighthawk (ax1800)

ymmij12
Initiate

cant install my insight device(way610) to My Nighthawk (ax1800)

Installed my new networks where I started with the access point (ax1800) in Nighthawk. But in the program I could not add my insight devices (wax610, wax610y). Also, I can not add my ax1800 in insight. So I can not make any mesh network of my three devices. How do I enable them to communicate with each other?
Message 1 of 4
PatrycjaG
NETGEAR Moderator

Re: cant install my insight device(way610) to My Nighthawk (ax1800)

Hello @ymmij12,

 

Welcome to the Netgear Community 🙂

 

Please, can you tell us first your network topology and the model of all your Netgear devices, ax1800 being a speed and not a product model 🙂

 

Have a nice day,

Patrycja

Netgear Team

Message 2 of 4
ymmij12
Initiate

Re: cant install my insight device(way610) to My Nighthawk (ax1800)

Netgear RAX20 AX1800 4-stream WiFi 6 router,
Netgear WAX610Y, Netgear WAX610.
Message 3 of 4
PatrycjaG
NETGEAR Moderator

Re: cant install my insight device(way610) to My Nighthawk (ax1800)

Hello @ymmij12,

 

RAX20 is not supported by Insight. So, cannot add it to insight.

 

 

What is your needed topology?

 

Have a nice day,

Patrycja

Netgear Team

Message 4 of 4
Discussion stats
  • 3 replies
  • 1740 views
  • 1 kudo
  • 2 in conversation