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Initial Contributor
Posts: 1
Registered: ‎2012-11-17

Windows 8 Genie displays Internet Disconnected

Tried to find the right forum, even found folks who were redirected to other product forums based on their NetGear product, hope I found the right one.

SitRep:

R6300 user (love it). Upgraded from Win7 to Windows 8. Everything great...except NetGear Genie displays red/disconnected and indicates internet disconnectd on the UI. Sure am connected though, both wirelessly via R6300 to surf and type this as well as wired for blu-ray.

Any ideas? THANKS!
M
Initial Contributor
Posts: 2
Registered: ‎2012-11-23

Re: Windows 8 Genie displays Internet Disconnected

I have the same issue. Any help is appreciated.
Initial Contributor
Posts: 1
Registered: ‎2012-09-03

Re: Windows 8 Genie displays Internet Disconnected

I had the same issues. the fix is, go to the windows firewall and set the genie software to private.
Initial Contributor
Posts: 2
Registered: ‎2013-01-27

Re: Windows 8 Genie displays Internet Disconnected

Read the post that said you have to change your windows firewall settings to "private," and then you'll stop getting the "internet connect"/Internet disconnected" alternating every few minutes.

Well, I went into my firelwall and changed the settings. Still getting that notification and my internet still feels sluggish - video not playing without significant buffering.
Contributor
Posts: 31
Registered: ‎2012-11-10

Re: Windows 8 Genie displays Internet Disconnected

Don't use the desktop genie. You don't uninstall it but either disable or set to manual in services and go into msconfig and stop it from starting up. I don't like the desktop genie IMO its a crappy program that justs adds eye candy and popups and thats it. I used the desktop geniew and it kept dropping my wireless just didn't seem to perform properly.
Use http://192.168.1.1/start.htm to access your router and not bother at all with using the desktop genie and I've haven't had any problems with my wireless since.

Searching QoS and Address Reservation in "Search This Forum" is a asset of the R6300 if you got a bunch of Iphone/Ipad, game consoles and other comps hooked into the router.
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Contributor
Posts: 26
Registered: ‎2009-10-04

Re: Windows 8 Genie displays Internet Disconnected

Mine did the same, I just quit using it. (Windows 7 64bit Premium)
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