Can't deleted ready cloud and remote from portal

[atg1218]

Ive' try to delete all the account from readycloud and ready remote from web but my NAS (R316) still show it belong to a account which I deleted, When I want to delete it from portal page it said that I need to deleted it from web. What Should i do ???

[JennC]

Hello atg1218,

Can you please give some screen shots where it shows the accounts are still with your ReadyNAS?

Please let us know the model number and firmware version of the NAS too.

Regards,