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Cannot load Admin page
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Cannot load Admin page
While I can still acces my files and folders via my IMac and using the readycloud app on my ipad, I cannot acces the admin page. I do get a message that the admin page is ofline. Also, when trying to connect via readycloud.netgear.com, I do see my NAS but the with the message that there is no volumes or USB disks.
I'm running a ReadyNas 104 equiped with 2 WD nas drives with a vapacity of 3TB.
OS on the NaS is 6.2.5
I did have some earlier issues with this OS version. Like the NAS not responding at all.
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Re: Cannot load Admin page
I have got the exact same issue since he upgrade 6.2.4 and now 6.2.5.
Worked perfectly 6.2.3 but is very unstable now. Luckily the iscsi targets are still available when it is in this state.
I have tried a factory reset and a OS reinstall, but still unstable.
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Re: Cannot load Admin page
Please send in your logs (see the Sending Logs link in my sig) noting in your email the rough time you lost access to the web admin page.
You can also download the logs using RAIDar 6.0
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Re: Cannot load Admin page
HansK please disable the anti-virus service or MySQL and see if you still have the problem.
AND268Y the logs zip file was not attached to your email.
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Re: Cannot load Admin page
Mdgm,
I do not have any anti virus on the ipad, where I have the same problem. I ill check on the iMac. Or do you mean the anti virus on the NAS? In that case I do have a problem because I cannot connect to the Admin page.
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Re: Cannot load Admin page
I disabled Virus on imac but still no connection to admin page.
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Re: Cannot load Admin page
I meant anti-virus on the NAS.
If you reboot the NAS can you access the admin page to disable it?
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Re: Cannot load Admin page
mdgm,
The NAS was unresponsive, no display and only one blue LED burning. No reaction pressing the powerbutton so I could only reset by killing the power. This is the situation I had when upgraded to firmware version 6.2.5 I solved this by downgrading to 6.2.2 after which the NAS was stable. I probably clicked on yes in the the frmware upgrade popup you get when logging in to the admin page because the firmware was again upgraded to version 6.2.5 I downgraded again and will try not to hit the upgrade button again until there is a new firmware version later than 6.2.5
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Re: Cannot load Admin page
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Re: Cannot load Admin page
I'm still not able to close the anti virus app on the NAS. I do however have acces to the admin page since I downgraded the firmware version to 6.2.2. Should I make a new post to Address the issue with nit being able to close the apps on the NAS?
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Re: Cannot load Admin page
Hi,
I can launch the app but can't deactivate. When I try to remove I get an error message. i've enclosed some screen shots.
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Re: Cannot load Admin page
Hi JennC,
same result here. Althoug, while trying to deinstall SMBplus it took a lot longer before an error message appeared.