Cannot upload via Safari Browser after upgrade to macOS Sierra

[dellwilson]

After upgrade to macOS Sierra, I can no longer upload using Safari browser. Where the progress bar would normally be, I just get a "Failed to upload" message. Upload via Chrome still works.

[JennC]

Hello dellwilson,

It is obviously that one of the components of the web browser is not compatible with the current firmware of the NAS. What is the model number and firmware version of your NAS, by the way?

Personally, I use Chrome as it has less issues with admin pages.

Regards,

[JennC]

Hello dellwilson,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

[dellwilson]

My issue is not resolved.

My model number is ReadNAS 102 and firmware version is 6.6.0.

Dell

[JennC]

Hello dellwilson,

How exactly do you access and upload files using web browser? Please provide complete description of the problem as well as the version of Safari web browser and if you have tried other web browsers.

Regards,

[dellwilson]

Steps to reproduce...

1. Open ReadyCloud in Safari Version 10.0 (12602.1.50.0.10).

2. Navigate to desired upload folder (e.g. Pictures/SomeFolder)

3. From Finder, drop file on to folder contents area in browser.

Same steps work in Chrome.

See a recording of my performing this action in Safari and then Chrome in this QuickTime Movie: https://intergraph.box.com/s/g8b9vxr3chyispeq5zqg8qwh2vlubxs4

[JennC]

Hello dellwilson,

I saw the video. Let me check this with others. 

Regards,

[BingkeX]

Hello dellwilson,

Thanks for reporting  issue!

We have confirmed this issue. And We apologize for the inconvenience bringing about. You can use chrome browser as workaround, and please wait for new readycloud official release.

Thank you.