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Re: Hotmail Account Users not receiving invite email
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Hi, I am using the Netgear 204 system everything running nicely. Software 6.3.5
Though I would set up ReadyCloud Access for family to folders.
Everyone I invite that has a hotmail.com address does not get the invite.
Anyone who has a work related email gets the invite and is online in seconds.
Why does the email not go to hotmail /gmail addresses ??
I have tried to search this forum with no luck.
Nick
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I also had no problems receiving the email on a test hotmail.com account. My guess is the problem is located somewhere on the receiving end / Microsoft. For a test try adding readycloud@netgear.com as a contact at your hotmail account and see if this helps.
Eskender
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Re: Hotmail Account Users not receiving invite email
Hello,
Please have the recipients check if the email ended up in the spam folder.
Bye,
Eskender
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Re: Hotmail Account Users not receiving invite email
Hi EskenderNG,
I have sent the emails to numerous addresses including my own hotmail account.
They have not appeared in any junk mail or spam folder, have not appeared anywhere.
Thanks
Nick
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Re: Hotmail Account Users not receiving invite email
Hello nicksmith10,
Can you please check if the email addresses you invited are listed under Manage on your main ReadyCloud accnt?
I tried this just now with my own hotmail account and I recieved the invite, as well as yahoo.
Regards,
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I also had no problems receiving the email on a test hotmail.com account. My guess is the problem is located somewhere on the receiving end / Microsoft. For a test try adding readycloud@netgear.com as a contact at your hotmail account and see if this helps.
Eskender
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Re: Hotmail Account Users not receiving invite email
Hi, yes they are all under Manage, but they all say Pending and no one has received the invite....
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Re: Hotmail Account Users not receiving invite email
Hi EskenderNG,
If I add readycloud@netgear.com to the safe list they come through fine.
Great idea, just seems a bit odd that Outlook.com is blocking them.
Thanks for your help.
Nick
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Re: Hotmail Account Users not receiving invite email
Hi,
reading on the net Microsoft seems to be quite quick to block a sender. Maybe too many emails from the same sender with almost the same content seemed suspicious to them.
Eskender