I work as the network admin for a small company with few computers not a lot of data, around 20GB. I have a server running server 2016 which holds client data with the ReadyCloud app installed to sync data to the NAS as a backup, so far i've had no problems at all with the ReadyCloud app it's been quick, responsive and very reliable.
Recently the Ready Cloud app has been causing me some grief i.e it would sync some files, if those files are changed (for example filenamnes) it fails to sync the changes or puts them side by side the origional or some reason creates random 'new folders'.
I've done the basics for example reboot the Server, ReadyCloud service, NAS, i've checked all updates are installed etc can any one think of anything? Is it a caching issue?
Please try to uninstall and re-install the app then re-create the backup and backup job. Please try to disable any personal firewall, antivirus and internet security application running and check if it will make any diffrence.
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A "Backup PC folder" job is a one way backup job. If you rename a file or folder in local PC, the nas side don't rename the file/folder. It just create new file/folder with the new name, old file still keep exist on nas.
A "Sync with PC" job is a two-way sync job. The local PC folder and the nas folder are always sync with same status.
