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Problems with MYCLOUD EX2 making remote FTP backup from server

FranzQuan
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Problems with MYCLOUD EX2 making remote FTP backup from server

Heello everyone,

I have a recently purchased WD MYCLOUD EX2, and am trying to set up a Remote FTP Backup of a web site.

I enter the Host, login & Password and when I click the button to select the folder on the server online, I see only three folders without name, I also tried to select one of those three folders without name, but once the job is sent, not charging anything ...

In "my cloud EX2" FTP is enabled and I think all of the FTP settings are correct, I think it's because the router does not access the FTP server to the local network... I dont know, maybe I have to open some port on the router to enable access to MyCloud?

 

Ty and if you have the solution please help me,

Franz

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JamesGL
Master

Re: Problems with MYCLOUD EX2 making remote FTP backup from server

Hi FranzQuan,

 

What is the model number of your NETGEAR device?

Is the remote FTP backup a feature of your WD MYCLOUD EX2? If yes, have you tried contacting them for this issue?

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