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Re: ReadyCloud Unavaliable...

Jimo2012
Aspirant

ReadyCloud Unavaliable...

Hey All

 

Over the last two days I have had some serious problems with Ready CLOUD

 

My tablet and phone are having serious problems trying to log into the ready cloud servers - The apps do not recognise my user ID or at other times my password.

 

When they do eventually connect, they can only access the server over a VPN, and not over LAN...  even when i'm on the same network at my RN102

 

I know this isnt a problem with the mobile apps, because my laptop is also having problems loggin into readycloud using the downloaded software - it reports "ReadyCLOUD serve is unavaliable".

 

Also, the actual readycloud website seems to be very slow, and sometimes isnt working.

 

Is something wrong my end, or is there a problem with the readycloud servers?  Can someone from netgear help?

 

Thanks

 

James

 

 

 

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BrianL2
NETGEAR Employee Retired

Re: ReadyCloud Unavaliable...

Hi Jimo2012,

 

Mine is currently working and accessible. Probably there's a server maintenance happened during the weekend. If the issue still persists, please open a support ticket so this issue can be raised.

 

 

Kind regards,

 

BrianL

NETGEAR Community

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