Readycloud offline after update to 6.8.0

[moserth8]

Hi all,

sorry to stress out this topic again.

Since my last update to OS6.8.0 , I am not longer able to get access to my NAS via Readycloud services, which is very annoying.

There is no access via ReadyCloud Desktop app, nor via Browser nor via Android App. 

Always get the info 

Neither local nor remote.

Access via local Adminpage is working.

All mentioned hints ( DNS 8.8.8.8. ) does lead to success.

Contact to the Netgear support was also unsatisfying. 

I am wondering what has changed with 6.8.0., because before the remote access was possible. 

Any Ideas, help would be appreciated very much.

Thanks

[moserth8 · Accepted solution]

Maybe its of interest for you.

I solved my problem with the Readycloud connectivity :

When I upgraded to 6.8.0. I installed Resilio Sync App as well.

Yesterday I deinstalled Resilio Sync and ReadyCloud was accesible from all devices imediately. 

I don't know if there is a direct relationship, but for me it worked.

[moserth8 · Accepted solution]

Maybe its of interest for you.

I solved my problem with the Readycloud connectivity :

When I upgraded to 6.8.0. I installed Resilio Sync App as well.

Yesterday I deinstalled Resilio Sync and ReadyCloud was accesible from all devices imediately. 

I don't know if there is a direct relationship, but for me it worked.

[Slas]

Hallo @moserth8

und willkommen in der NETGEAR Community.

Ich freue mich, dass das Problem gelöst wurde.

Vielen Dank auch für Deinen Beitrag.

Grüße
Slas
NETGEAR Community Team