- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Unable to access admin page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Unable to access admin page
Hi All,
I can't seem to access my admin page through a browser. Also, when I log into ReadyCLOUD it shows my NAS offline.... which it is not. I can access all shares on my LAN and that is not a problem. I get email notifications when events occur like a backup. So, it seems to be working fine. I just cannot access the unit remotely or make configuration changes. I am prompted with a login. I have not changed the admin password, but it just returns with the admin login prompt when I enter the default password.
- RN316
- OS 6.6.0
Things I have tried that have not worked:
- Different browsers
- Different operating systems
- Removing one of the Ethernet cables
- Rebooting (safely using the power button)
- Getting into the boot menu on the front panel. It just says Boot Menu and there does not seem to be any options when I try to arrow up and down, left to right.
Any ideas would be greatly appriciated.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Unable to access admin page
What status is RAIDar giving you? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Unable to access admin page
It looks like the OS partition is full,also the content of /etc/passwd file may be corrupted,you can try USB recovery to trigger a new OS installation to restore configuration if you cannot select any option in boot menu
https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
ReadyOS 6.8.0 image download link(extract zip file and copy the image file to X86 folder in recovery tool
http://www.downloads.netgear.com/files/GDC/READYNAS-300/ReadyNASOS-6.8.0-x86_64.zip
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Unable to access admin page
Thank you Deniro,
I was unable to boot from USB. I contacted support and they are issuing an RMA due to the fact that the front panel is unresposive in the Boot Menu. Apparently this is a known issue.
Considering I never changed the admin password, your post makes a lot of sense. Do you know of any way that I can prevent this corruption in the future? How do you keep the OS partition clean? Considering I am going to load my drives and be in the same situation as soon as the new unit arrives, I want to try to avoid this situation again.