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If there's a problem with the data volume the history of when disks were added etc. can be vital and when you wipe the root volume that information is lost.
I can't see support approving such an option as we'd have customers who use it inappropriately and then get upset when data recovery can't even be attempted in some cases because of that. We understand that you shouldn't store your only copy of important data on one device (no matter which device that is), but there are many customers that don't.
Wiping the 4GB root volume is for extreme situations.
To be clear - you will lose data if you do a factory reset. Mounting the volume read-only won't change that.
An OS reinstall should not affect your data (should being the key word, though it is pretty safe). It will reset your network connection to use dhcp and your admin password to password.
Thanks for this but I have unmet dependancies owing to me installing several custom backports and then installing the Beta update.
I dont think the OS re-install will not fix these so I need to flatten the OS and reload it. There was a proceedure on here to help, I seem to remember it involved unmounting my data but I cant seem to find it. If anyone can post an updated link it may save me doing a full factory default and full data restore I would apprehicate it.
The reason we don't have such an end user option for this is that users would abuse it and wipe logs that are important for e.g. data recovery problems. The OS, config and logs are all stored on the 4GB root volume.
I know this has been discussed repeatedly in the past;
However to re-add my 2 cents, factory defaulting system while KEEPING DATA should be an easy and supported process.
If there are concerns about logs, then the process should include copying all logs to the data volume before defaulting the system.
I can't really see how the logs or absence there of, would be relevant to someone who wants to start with a clean system, without the hassle of days/weeks worth of backup/restore transferring.
Aside from the 'logs' issue, having a supported method for tech support to advise customers who run beta or self-customized the system, to be able to easily start with a known good system state, would seem like a much better option than to tell the customer, please backup all data then factory default and restore your data.
If there's a problem with the data volume the history of when disks were added etc. can be vital and when you wipe the root volume that information is lost.
I can't see support approving such an option as we'd have customers who use it inappropriately and then get upset when data recovery can't even be attempted in some cases because of that. We understand that you shouldn't store your only copy of important data on one device (no matter which device that is), but there are many customers that don't.
Wiping the 4GB root volume is for extreme situations.
