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Regular Contributor
Posts: 360
Registered: ‎2006-08-14

T28 may still have the network dropout problem??

I have since installing T28 experienced the problems in these threads:

viewtopic.php?f=51&t=60222

viewtopic.php?f=51&t=58187

No firmware updates available for the drives involved, am turning off hard drive spindown for awhile to see if that helps any.

Have a case open with Netgear but don't expect much there...

MANUAL reboot is required...it's as though the ReadyNAS's networking is "clogged" and won't let anything in.

Thank you, Tom
Respected Contributor
Posts: 975
Registered: ‎2004-11-19

Re: T28 may still have the network dropout problem??

Did you have any issues with 4.2.19? What version did this issue start happening? Do you have any addons installed? Does it happen just idle? Any errors in the logs?
Chewbacca

"Rrrrrrromph!"...
Regular Contributor
Posts: 360
Registered: ‎2006-08-14

Re: T28 may still have the network dropout problem??

It happened many many times with 4.2.19 and 4.2.17.

I opened case with Netgear on it earlier this week, THEY suggested installing T28, which worked well a couple days, then crapped out again, unpredictable when it will crap out again.

addons: replicate (not used).

I have frequently had to MANUALLY restart the NAS because the networking does not work...aka walk to the NAS, hold down the blue button, press the blue button again.

I find it difficult to believe that a maker of *network* storage servers cannot create reliable network/driver software.
We'll keep the ReadyNASes we have, we're stuck with them, but I won't buy any more, that's for sure!! Too unreilable so far.

If you want logs you can have them. Smiley Happy Where would you like them sent?? Smiley Happy

Thank you, Tom
NETGEAR Moderator
Posts: 38,898
Registered: ‎2011-06-07

Re: T28 may still have the network dropout problem??

To send the logs to Chewbacca see the "How to Send Logs" link in his sig. Would be a good idea to mention roughly when one of the dropouts on T28 occurred (many of the logs are timestamped so this might help identify the problem quickly).
Respected Contributor
Posts: 971
Registered: ‎2007-12-05

Re: T28 may still have the network dropout problem??

I'm the OP on the 60222 thread mentioned above. I just had this happen again to mine running T28. This first happened to me on T19 and was quickly reproduced after upgrading to T23. T28 ran for several days without issue, until now. You'll find my list of add-ons in 60222. I'll go ahead and submit logs from mine as well.
Regular Contributor
Posts: 360
Registered: ‎2006-08-14

Re: T28 may still have the network dropout problem??

I *have* sent logs to Chewbacca. Netgear is having me test with active backup teaming first and then no teaming. Must wait till tomorrow to submit logs.
Respected Contributor
Posts: 975
Registered: ‎2004-11-19

Re: T28 may still have the network dropout problem??

tlyczko: I saw the dropped packs also. I would try with no teaming to see if it happens.. I didn't see anything else odd in your logs yet. Does it hang just sitting idle?

btaroli: Im looking at your logs now.. Ill get back to you.
Chewbacca

"Rrrrrrromph!"...
Respected Contributor
Posts: 975
Registered: ‎2004-11-19

Re: T28 may still have the network dropout problem??

btaroli: Do you still have issues if you disable transmission? I see a lot of messages in your logs for transmission.
Chewbacca

"Rrrrrrromph!"...
Respected Contributor
Posts: 971
Registered: ‎2007-12-05

Re: T28 may still have the network dropout problem??

Chewbacca wrote:
btaroli: Do you still have issues if you disable transmission? I see a lot of messages in your logs for transmission.

Well, it hasn't failed again since my last restart. On T19 and T23 it failed within minutes of startup. This makes it hard to know how Transmission (or anything else) might be contributing to the issue. I will certainly take a look at the logs to see what might be coming from transmission, though. I wasn't seeing anything in the regular UI anywhere that was suggesting problems.
Respected Contributor
Posts: 975
Registered: ‎2004-11-19

Re: T28 may still have the network dropout problem??

btaroli: We have made a lot of changes and updated with 4.2.20 so it could be causing a problem. What version of Transmission are you using? I can install it here and see if there is any issues.
Chewbacca

"Rrrrrrromph!"...
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