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Orbi WiFi 7 RBE973
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"No internet connection on this network" after setting up device.

ozzed
Aspirant

"No internet connection on this network" after setting up device.

Hi!

 

I have a readynas 102, a Samsung galaxy S7 and an Asus RT-ac87U router.

 

I'm having issues setting up a connection to my device via insights. It finds the device, and I can authenticate, but when I'm done with that i tells me there's no internet connection on this network, so registration will not be possible. After tapping OK the device does not show up under manage devices.

 

Expected result is that I can manage the device after setting it up. I do have internet connectibity on the network but that shouldn't be relevant.

Model: RN10200|ReadyNAS 100 Series 2- Bay (Diskless)
Message 1 of 3
StephenB
Guru

Re: "No internet connection on this network" after setting up device.

Insight is new, and doesn't provide all the functions in the web admin ui.

 

Do you have a PC or Tablet, or is the S7 your only client?

Message 2 of 3
ozzed
Aspirant

Re: "No internet connection on this network" after setting up device.

I have a PC and can connect and manage the NAS just fine from it.

 

My question is about the expected behavior of Insight.

 

I figured that the device should show up under devices that I can manage, but after I complete the guide, and get that message about how there's no internet connectivity on the network (which there is, so that's probably a bug in insight), I shoul still see the device. But it's not there.

 

The next time I start the app it behaves as if the guide to set up the NAS was never run.

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