It is not a mistake to react. I disagree on the over react... What is your opinion regarding message and obligation to switch of manually ? Who will pay replacement for hdd if failure ? This firmware is far beyond expections for a 1000 euros nas. It is faulty. And netgear does not recognise the fault...
@matmar wrote: It is not a mistake to react. I disagree on the over react...
It is not over-reacting to open support cases, insist on getting acceptable and timely resolution, and/or complaining here about the impact of the issues you are seeing.
It would be over-reacting to never update your firmware again out of fear.
Other folks can of course disagree, that is just my view.
There seems to be an acceptance that computer systems CAN have issues caused by the very people who should be preventing them.
Look at virtually any other consumer product. This would not occur. Refunds would be discussed very quickly.
As I have said, I just want a tool to do a job.
When I bought this Nas I was advised by a number of people on a forum to buy a more expensive Nas of another brand as a minimum entry point. I went against this advice as I only had very simple needs. File storage and retreival. I am thinking about dumping this Nas and buying one of the ones that were recommended. Call it a learning experience.
When I first tried to do a backup on this Nas I had to resort to tech help. What I was told to do was totally illogical. It clearly would not work, and it didn't as such, but somehow that process (selecting a nonexistant destination I think) allowed me to create a new backup job using the original parameters, which now worked. My point is why did it not just work in the first place and who is programing this stuff? I don't have much confidence in these people. I have another backup failure query, just submitted on this forum.
That was a more general comment. I was referring to the fact that when this type of problem occurs with computer systems, there is more acceptance in comparison with nearly all other consumer items. Thus Netgear released a faulty update. Now if this was an update to vehicle ECU's that caused problems with driving?
Most of the problem, I believe is caused by the bloatware aspect of computers. An example. Adobe reader! Massive bloating. I would use about 0.001% of the code, but I am required to update all of it. It has had serious security issues in the past. There is no need to have security related coding in a PDF Reader. It is all the bloatware. I have got rid of all this bloatware by changing to another reader that only allows reading of PDF files and nothing else. It is tiny in size.
It is the same with the NAS. I store and retreive files and backup. That is it. The inadvisibility of ignoring updates due to the security risks was mentioned . How much of that security risk is associated with aspects of the Nas OS that I don't use, and have no intention of ever using? How much is due to the cloud for example. I will never use the cloud unless it gets to the point that there is absolutely no option. I think it is a con job. There is no need for it. Of course having a usable Nas would be handy here. The other thing I have against the cloud is at the moment using it would be impossible for me due to the slow and limited internet connection I have access to. This is unlikely to change. I live in a rural area and only have one choice.
How much of that security risk is associated with aspects of the Nas OS that I don't use, and have no intention of ever using?
Many security fixes are for the linux operating system itself, many others are for the apache web server (which is of course required for the admin ui).
You might never allow your NAS to be reached over the internet, but a lot (perhaps most) users do. ReadyCloud is only one way to access the NAS remotely.
I know this. I am talking about the fact that I have to have the entire system despite the fact that I only use a small part of it.
I don't see any need for the Nas to communicate with the net at all except for updates. I certainly don't do anything that involves the net with the Nas except for file downloads that pass thru my notebook anyway. There are no options for a basic bare bones Nas. If there were I would jump on it.
I think that's an indication that most users are looking for more functions than you are.
Though I'd personally want to stay current on security updates even if the NAS isn't normally connected to the internet. Others likely have different views on how important that is. However, I think that most enterprises now require that security vulnerabitities be addressed even if the device is only accessed internally.
6.4x is an official firmware from netgear not a beta, we should not worry about update...let hope for a bug free firmware quickly...
Every Operating System, piece of software etc. from any vendor has some bugs. What I think you mean is a firmware free of the bugs that affect your use case. We are working on addressing the issue with performance when anti-virus is enabled.
This thread is getting difficult to follow with all the users that are posting and is being dragged off-topic. I'm locking this thread.
If you still have network performance issues after disabling anti-virus I would suggest that you open a new thread, describe the remaining issues in that and send your logs in (see the Sending Logs link in my sig). Sometimes you may think you have the same problem as another user and it turns out to be quite different.
You may also wish to see if any of the fixes in ReadyNASOS 6.4.2-T72 (Beta 2) are relevant to other issues you are having.
