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Re: 6.9.1: OneDrive Max Filesize issue

Torrer
Aspirant

6.9.1: OneDrive Max Filesize issue

So I've been trying to get my NAS to backup everything to OneDrive through share syncing. When I tryed to backup my photo/video archive (holiday pictures etc), i stumbled onto this error:

 

Dec 13 17:48:10 $servername clamd[8476]: ScanOnAccess: Max file size limited to 5242880 bytes

Dec 13 17:49:30 $servername ng-csd[11980]: Encountered OneDriveError: generalException
Dec 13 17:49:30 $servername ng-csd[11980]: E1213 17:49:30.641134 11980 OneDriveErrorMarshaller.cpp:92] Encountered OneDriveError: generalException
Dec 13 17:49:30 $servername ng-csd[11980]: W1213 17:49:30.641310 11980 WSClient.cpp:128] Request failed, now waiting 12000 ms before attempting again.

 

Which sounds weird to me, because OneDrive itself has a max filesize of 10GB (if im not mistaken). And it causes all my shares to stop syncing to OneDrive. Is there any news why this error keeps on popping up? Will it (ever) be changed?

 

Kind Regards,

 

Pascal

Model: RN31400|ReadyNAS 300 Series 4-Bay
Message 1 of 6

Accepted Solutions
Torrer
Aspirant

Re: 6.9.3 BETA 1: OneDrive Max Filesize issue

This issue was fixed with the 6.9.3 BETA 2 update. Thanks for solving the issue.

View solution in original post

Model: RN31400|ReadyNAS 300 Series 4-Bay
Message 5 of 6

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B_L
NETGEAR Expert
NETGEAR Expert

Re: 6.9.1: OneDrive Max Filesize issue

The log about the Max file size is from clamd - the Anti Virus scan engine, not OneDrive syncing service. You may try to turn off the Anti-Virus to see if it helps. And you can also check the syncing log in OneDrive setting.

Message 2 of 6
Torrer
Aspirant

Re: 6.9.3 BETA 1: OneDrive Max Filesize issue

Unfortunatly that didn't help. I just installed the 6.9.3 BETA 1 update, hoping that would fix the issues. But unfortunatly it didn't. The logfile from OneDrive itself is useless, it doesn't register much. Only that it started & is scanning the local disk. When it does, i see this in the commandline:

OneDrive error.png

For some reason, my documents folder uploads without any issues. But as soon as the files become bigger (e.g. photo's or videos), this happens.

Message 3 of 6
Torrer
Aspirant

Re: 6.9.3 BETA 1: OneDrive Max Filesize issue

A little addition:

 

After removing the ' and . from some of the file names, one of my shares was able to upload entirely. Maybe it's conflicting with MS api queries?

Message 4 of 6
Torrer
Aspirant

Re: 6.9.3 BETA 1: OneDrive Max Filesize issue

This issue was fixed with the 6.9.3 BETA 2 update. Thanks for solving the issue.

Model: RN31400|ReadyNAS 300 Series 4-Bay
Message 5 of 6
JohnCM_S
NETGEAR Employee Retired

Re: 6.9.3 BETA 1: OneDrive Max Filesize issue

Hi Torrer,

 

Thank you for your feedback. I am glad that 6.9.3 BETA 2 was able to fix the issue. Feel free to keep us posted if you will have any other issues on the OneDrive backup.

 

Regards,

JohnCM_S
NETGEAR Community Team

Message 6 of 6
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