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Beta firmware broke web interface 6.10.5-T11 (Beta 1)

kohdee
NETGEAR Expert

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

I don't normally share how to fix something via the backend. If these commands are too scary to run, please go to https://ip_addr_of_nas/dbbroker?start_svc=remote-access.service, login, then it will tell you that it successfully activated remote-access. Check RAIDar and grab your 5 digit code, and PM it to me, and I'll apply the fix.

 

ARM:

 

# wget https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_armel.deb -O /tmp/fix.deb; apt install /tmp/fix.deb; systemctl restart readynasd
--2021-09-02 10:42:02--  https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_armel.deb
Resolving www.downloads.netgear.com (www.downloads.netgear.com)... 23.223.188.25
Connecting to www.downloads.netgear.com (www.downloads.netgear.com)|23.223.188.25|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 479174 (468K) [text/plain]
Saving to: ‘/tmp/fix.deb’

/tmp/fix.deb                  100%[===================================================>] 467.94K  --.-KB/s   in 0.09s

2021-09-02 10:42:03 (4.82 MB/s) - ‘/tmp/fix.deb’ saved [479174/479174]

Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'readynasos' instead of '/tmp/fix.deb'
readynasos is already the newest version (6.10.5+1).
0 upgraded, 0 newly installed, 0 to remove and 40 not upgraded.

x86

# wget https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_amd64.deb -O /tmp/fix.deb; apt install /tmp/fix.deb; systemctl restart readynasd
--2021-09-02 10:42:02--  https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_amd64.deb
Resolving www.downloads.netgear.com (www.downloads.netgear.com)... 23.223.188.25
Connecting to www.downloads.netgear.com (www.downloads.netgear.com)|23.223.188.25|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 479174 (468K) [text/plain]
Saving to: ‘/tmp/fix.deb’

/tmp/fix.deb                  100%[===================================================>] 467.94K  --.-KB/s   in 0.09s

2021-09-02 10:42:03 (4.82 MB/s) - ‘/tmp/fix.deb’ saved [479174/479174]

Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'readynasos' instead of '/tmp/fix.deb'
readynasos is already the newest version (6.10.5+1).
0 upgraded, 0 newly installed, 0 to remove and 40 not upgraded.

 

 

Message 51 of 62
Boolnet
Aspirant

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

Hello there!

 

Thank you so much for your fast (and effective) reply.

Can I simply

---

wget https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_armel.deb -O /tmp/fix.deb; apt install /tmp/fix.deb; systemctl restart readynasd

--- 

?

Is it safe to do so ? I don't want to loose the datas on the disk 😞

 

I am afraid the remote access is not a good solution for me 😞

 

Also, is there a way I can know the architecture of the box ? I don't have the box close to me, it is in a remote location.:-(

 

Thank you in advance.

Message 52 of 62
kohdee
NETGEAR Expert

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)


@Boolnet wrote:

Can I simply

---

wget https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_armel.deb -O /tmp/fix.deb; apt install /tmp/fix.deb; systemctl restart readynasd

--- 

?


Yes.


@Boolnet wrote:

Is it safe to do so ? I don't want to loose the datas on the disk 😞


These 3 commands themselves do not inherently cause you to lose your data. Your risk levels are minimal. If your ReadyNAS does not have internet access, that is another problem you'll have to resolve before you can run the listed commands as they require pulling down the patch and installing it. 

 


@Boolnet wrote:

Also, is there a way I can know the architecture of the box ? I don't have the box close to me, it is in a remote location.:-(


ReadyNAS 104 is ARM.

Message 53 of 62
Boolnet
Aspirant

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

Hello Kohdee !

It works like a charm.

Thank you so much for your help.

 

Many thanks !

 

Message 54 of 62
ronlaws86
Guide

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

ReadyNAS OS is basically just Debian with a face mask on, so if you want to apply the hotfix from the SSH Console, you can do so by logging in as Root, then using wget and dpkg -i as follows. 

(Replace the URL for the one that matches your readynas if it is not an ARM Box)

 

wget https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_armel.deb

dpkg -i ./readynasos_6.10.5+1_armel.deb

 

Message 55 of 62
techsolutionmuc
Aspirant

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

HI Kohdee,

 

we have the same issue as a lot of people.

i try over ssh

 

# wget https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_amd64.deb -O /tmp/fix.deb; apt install /tmp/fix.deb; systemctl restart readynasd
--2021-09-02 10:42:02--  https://www.downloads.netgear.com/files/GDC/BETA-FW/readynasos_6.10.5+1_amd64.deb
Resolving www.downloads.netgear.com (www.downloads.netgear.com)... 23.223.188.25
Connecting to www.downloads.netgear.com (www.downloads.netgear.com)|23.223.188.25|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 479174 (468K) [text/plain]
Saving to: ‘/tmp/fix.deb’

/tmp/fix.deb                  100%[===================================================>] 467.94K  --.-KB/s   in 0.09s

2021-09-02 10:42:03 (4.82 MB/s) - ‘/tmp/fix.deb’ saved [479174/479174]

Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'readynasos' instead of '/tmp/fix.deb'
readynasos is already the newest version (6.10.5+1).
0 upgraded, 0 newly installed, 0 to remove and 40 not upgraded.

thats the result

 

Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'readynasos' instead of '/tmp/fix.deb'
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
readynasos : PreDepends: linux-image (= 4.4.218-610050003) but 4.4.116-60903027 is to be installed
E: Unable to correct problems, you have held broken packages.

 

 

please can you help? we have the failure since 5 months.

We have reinstall the os and every solution we find, but already no solution.

 

thx

Ben

 

Message 56 of 62
kohdee
NETGEAR Expert

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

Hi @techsolutionmuc 

The fix I mentioned above is only to apply 6.10.5 hotfix 1, not to be applied to any other version. Your message below indicates that you have the incorrect firmware loaded on your ReadyNAS for the hotfix. We use 4.4.218 on 6.10.5 and 4.4.116 would be some other earlier version which I'd have to look up. Try upgrading your firmware to 6.10.5 using https://ip_of_your_nas/fwbroker.html, auth with your admin username/password, and upgrade to 6.10.5.

 


@techsolutionmuc wrote:

 

The following packages have unmet dependencies:
readynasos : PreDepends: linux-image (= 4.4.218-610050003) but 4.4.116-60903027 is to be installed
E: Unable to correct problems, you have held broken packages.

 


-kohdee

Message 57 of 62
techsolutionmuc
Aspirant

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

HI Kohdee,

 

thx, but i can't update with this URL:

 

Forbidden

You don't have permission to access /fwbroker.html on this server.


Apache/2.2.34 (Debian) Server at 192.168.178.10 Port 443

 

is there any other resolution for an update?thx

Message 58 of 62
StephenB
Guru

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)


@techsolutionmuc wrote:

 

Forbidden

You don't have permission to access /fwbroker.html on this server.


 


Are you logging in as root (using the NAS admin password)?

Message 59 of 62
techsolutionmuc
Aspirant

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

thats the message, when open the url

on any browser, on any client

Message 60 of 62
StephenB
Guru

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)


@techsolutionmuc wrote:

thats the message, when open the url

on any browser, on any client


That command is intended to be executed after logging into the ReadyNAS as root via ssh.  Is that what you are doing?

Message 61 of 62
kohdee
NETGEAR Expert

Re: Beta firmware broke web interface 6.10.5-T11 (Beta 1)

@techsolutionmuc's NAS is on ReadyNASOS 6.9.3, so it is not applicable to this problem.

Message 62 of 62
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