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RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

Hi guys, i upgraded to the beta in an attempt to fix issues I was having with 6.6.1 - previously my readynas would lock up and become unresponsive after a few hours requiring a "yanking" of the power cable to reset to be able to access files.  Since the beta has been installed I have to say the system has stayed online for as long as i've needed it - only issue now is that Plex has the "on" toggle within apps section of the admin section but page cannot be displayed.

 

I thought no biggie - i'll download the 1.4.1.3362 deb of plex again (i'm a plex pass subscriber)  and force an install via dpkg (via ssh).  I get the following output:  

 

dpkg: error: parsing file '/var/lib/dpkg/status' near line 9098 package 'readynasos':

multiple non-coinstallable package instances present; most probably due to an upgrade from an unofficial dpkg

 

when I ran apt-get upgrade the following appears:

 

The following packages have unmet dependencies:

libc6 : Breaks: libc6:armhf (!= 2.19-18+deb8u7.netgear1)

libc6:armhf : Breaks: libc6 (!= 2.19-18+deb8u6.netgear1)

libcurl3-gnutls : Depends: libgnutls26 (>= 2.12.17-0) but it is not installable

readynasos : PreDepends: linux-image (= 4.1.30-11) but 4.4.48-60700174 is installed

sickrage : Depends: php5-sqlite but it is not installed

 

I'll be honest i'm a bit out of my depth now so any pointers would be greatly appreciated.

 

Thanks in advance,

 

Greg

Model: RN204|ReadyNAS 204
Message 1 of 18

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NETGEAR Moderator

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

There is an intern build that has a patch for the app issue.

https://www.readynas.com/download/beta/readynasos/6.7.0/ReadyNASOS-6.7.0-T172-arm.img

https://www.readynas.com/download/beta/readynasos/6.7.0/ReadyNASOS-6.7.0-T172-x86_64.img

Please give this a try if you were running 6.6.1 and experiencing app installation issues. It should help clear up some of the package dependency issues that have been reported.

View solution in original post

Message 15 of 18

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Prodigy

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

I do not have Plex installed but after running apt-get check I get

 

The following packages have unmet dependencies:
couchpotato : Depends: php5-sqlite but it is not installed
perl : Depends: libgdbm3 (>= 1.8.3) but it is not installed
readynasos : PreDepends: linux-image (= 4.1.30-11) but 4.4.48-60700174 is installed
sickrage : Depends: php5-sqlite but it is not installed
E: Unmet dependencies. Try using -f.

 

I have  Couchpotato and Sickrage installed which both seem to run OK

Legacy Pro 4 Firmware 6.7.0-T158 (Beta 1)

Model: ReadyNASRNDP4000|ReadyNAS Pro 4 Chassis only
Message 2 of 18
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NETGEAR Employee Retired

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

This suggests a problem with the 6.7.0 install on your system or updating the package list on it.

 

The 4.4.48-60700174 linux-image is the right one for 6.7.0 so your system shouldn't be complaining about that.

Message 3 of 18
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Guide

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

I have upgraded my RN312 to 6.7.0 version and although this topic is related to RN204, I get no such issues.

 

To pinpoint further, as RN312 is Intel (x86_64) could be specific to RN204 or ARM in particular?

Message 4 of 18
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NETGEAR Employee Retired

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

Perhaps try an OS Re-install?

Message 5 of 18
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Aspirant

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

OS install as in upload the .IMG via the web admin or a factory reinstall? Is the data on my drives safe?
Message 6 of 18
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NETGEAR Employee Retired

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

Hello gsned,

 

Yes it is safe as long as you do it properly.

 

  • OS reinstall. Reinstalls the firmware from the internal flash to the disks. The OS reinstall boot mode can be useful when the system crashes and corrupts some configuration files. OS reinstall boot mode also resets some settings on your storage system, such as Internet protocol settings and the administrator password, to defaults.

 

Regards,

JennC
NETGEAR Community Team
Message 7 of 18
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Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

I also get a large number of apt-get errors on beta 1.

 

on all 3 devices that are up on beta 1.

 

I do not know what the apt-get state was prior to beta 1.

 

ReadyNAS 528X, Pro 6, ProBusiness, Ultra 4, NV+
Message 8 of 18
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Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

another more cleaner box

 

root@frodo:~# apt-get updat
E: Invalid operation updat
root@frodo:~# apt-get update
Hit:1 http://security.debian.org jessie/updates InRelease
Ign:2 http://mirrors.kernel.org/debian jessie InRelease
Hit:3 http://egnyte-cdn.egnyte.com/storagesync/netgear6/en-us 6.6 InRelease
Hit:4 http://mirrors.kernel.org/debian jessie Release
Hit:5 http://apt.readynas.com/packages/readynasos 6.7.0 InRelease
Reading package lists... Done
root@frodo:~# apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these.
The following packages have unmet dependencies:
 busybox-unzip : Conflicts: unzip
 openjdk-6-jre-headless : Depends: libjpeg8 but it is not installed
 perl : Depends: libgdbm3 (>= 1.8.3) but it is not installed
 python-minimal : Depends: python2.7-minimal (>= 2.7.3-1~) but it is not installed
 python2.7 : Depends: python2.7-minimal (= 2.7.3-6+deb7u2) but it is not installed
 readynasos : PreDepends: linux-image (= 4.1.30-11) but 4.4.48-60700174 is installed
 tzdata-java : Depends: tzdata (= 2016f-0+deb8u1) but 2016j-0+deb8u1 is installed
E: Unmet dependencies. Try using -f.
root@frodo:~#
ReadyNAS 528X, Pro 6, ProBusiness, Ultra 4, NV+
Message 9 of 18
Highlighted
NETGEAR Moderator

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

There is a fix that we made to apps regarding to installation issues from the 6.6.1 builds with the latest 6.7.0 beta:
https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-7-0-T169-Beta-2/m-p/1229713
Message 10 of 18
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Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

Hi OOM-9, there still seems to be a problem with apt-get on beta 2 169:

 

login as: root
root@frodo's password:

Welcome to ReadyNASOS 6.7.0-T169 (Beta 2)

Last login: Thu Feb 23 19:58:58 2017 from fe80::4191:b5:274f:a156%bond0
root@frodo:~# apt-get update
Hit:1 http://egnyte-cdn.egnyte.com/storagesync/netgear6/en-us 6.6 InRelease
Ign:2 http://mirrors.kernel.org/debian jessie InRelease
Hit:3 http://security.debian.org jessie/updates InRelease
Hit:4 http://apt.readynas.com/packages/readynasos 6.7.0 InRelease
Hit:5 http://mirrors.kernel.org/debian jessie Release
Reading package lists... Done
root@frodo:~# apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these.
The following packages have unmet dependencies:
 busybox-unzip : Conflicts: unzip
 couchpotato2 : Depends: python (>= 2.7) but it is not installed
 libdbd-mysql-perl : Depends: perl-dbdabi-94
                     Depends: libdbi-perl but it is not installed
 mysql-client-5.5 : Depends: libdbi-perl but it is not installed
 mysql-server-5.5 : Depends: libdbi-perl but it is not installed
 openjdk-6-jre-headless : Depends: libjpeg8 but it is not installed
 perl : Depends: libgdbm3 (>= 1.8.3) but it is not installed
 python-cheetah : Depends: python (>= 2.6.6-7~) but it is not installed
                  Depends: python (< 2.8) but it is not installed
 python-configobj : Depends: python (>= 2.6.6-7~) but it is not installed
                    Depends: python (< 2.8) but it is not installed
 python-feedparser : Depends: python (>= 2.6.6-7~) but it is not installed
                     Depends: python (< 2.8) but it is not installed
 python-minimal : Depends: python2.7-minimal (>= 2.7.3-1~) but it is not installed
 python-openssl : Depends: python (< 2.8) but it is not installed
                  Depends: python (>= 2.6) but it is not installed
 python-support : Depends: python (>= 2.5) but it is not installed
 python-yenc : Depends: python (< 2.8) but it is not installed
               Depends: python (>= 2.6) but it is not installed
 python2.7 : Depends: python2.7-minimal (= 2.7.3-6+deb7u2) but it is not installed
 readynasos : PreDepends: linux-image (= 4.1.30-11) but 4.4.50-60700192 is installed
 sabnzbd : Depends: python (>= 2.7) but it is not installed
 sickbeard : Depends: python (>= 2.7) but it is not installed
 tzdata-java : Depends: tzdata (= 2016f-0+deb8u1) but 2016j-0+deb8u1 is installed
E: Unmet dependencies. Try using -f.
root@frodo:~# apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following additional packages will be installed:
  libdbi-perl libgdbm3 libpython-stdlib libpython2.7-minimal libpython2.7-stdlib libterm-readkey-perl python python-minimal python2.7 python2.7-minimal tzdata-java
Suggested packages:
  libclone-perl libmldbm-perl libsql-statement-perl python-doc python-tk python2.7-doc binutils binfmt-support
The following packages will be REMOVED:
  ca-certificates-java freeapp-collection librnimage1 nastools-istatserver openjdk-6-jre-headless openjdk-6-jre-lib readynasos subsonic unzip
The following NEW packages will be installed:
  libdbi-perl libgdbm3 libpython-stdlib libpython2.7-minimal libpython2.7-stdlib libterm-readkey-perl python python2.7-minimal
The following packages will be upgraded:
  python-minimal python2.7 tzdata-java
3 upgraded, 8 newly installed, 9 to remove and 23 not upgraded.
Need to get 0 B/5,044 kB of archives.
After this operation, 1,748 MB disk space will be freed.
Do you want to continue? [Y/n] n
Abort.
root@frodo:~#
ReadyNAS 528X, Pro 6, ProBusiness, Ultra 4, NV+
Message 11 of 18
Highlighted
NETGEAR Employee Retired

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

I wouldn't recommend doing an


# apt-get upgrade

Have you tried an OS Re-install?

Message 12 of 18
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Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

I just tried a boot menu os reinstall and no changes to the apt-get log above.

 

In addition to the apt-get errors, not able to update plex via the os 6 > apps > upload process.

 

[code]System: Cannot install application plexmediaserver-ros6-binaries.[/code]

 

All 3 of my regular readynas exhibit the same or substantially the same (did not check line by line) apt-get errors.

 

My 528x, can successfully do apt-get update & apt-get upgrade with no errors. Which doesn't have all the same packages installed as the other 3. 

 

So it seems to be related to one or more of the older apps packages that were previously installed and working.

 

ReadyNAS 528X, Pro 6, ProBusiness, Ultra 4, NV+
Message 13 of 18
Highlighted
Aspirant

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

installed the new beta still no joy Smiley Sad

 

apt-get upgrade still exhibits the following:

 

apt-get upgrade

Reading package lists... Done

Building dependency tree        

Reading state information... Done

You might want to run 'apt-get -f install' to correct these.

The following packages have unmet dependencies:

libc6 : Breaks: libc6:armhf (!= 2.19-18+deb8u7.netgear1)

libc6:armhf : Breaks: libc6 (!= 2.19-18+deb8u6.netgear1)

libcurl3-gnutls : Depends: libgnutls26 (>= 2.12.17-0) but it is not installable

libphp5-embed : Depends: php5-common (= 5.4.45-0+deb7u4) but it is not installed

python-minimal : Depends: python2.7-minimal (>= 2.7.3-1~) but it is not installed

python2.7 : Depends: python2.7-minimal (= 2.7.3-6+deb7u3) but it is not installed

readynasos : PreDepends: linux-image (= 4.1.30-11) but 4.4.50-60700192 is installed

sickrage : Depends: php5-sqlite but it is not installed

E: Unmet dependencies. Try using -f.

Message 14 of 18
Highlighted
NETGEAR Moderator

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

There is an intern build that has a patch for the app issue.

https://www.readynas.com/download/beta/readynasos/6.7.0/ReadyNASOS-6.7.0-T172-arm.img

https://www.readynas.com/download/beta/readynasos/6.7.0/ReadyNASOS-6.7.0-T172-x86_64.img

Please give this a try if you were running 6.6.1 and experiencing app installation issues. It should help clear up some of the package dependency issues that have been reported.

View solution in original post

Message 15 of 18
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Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

All 4 readynas are happyhappyhappy!

apt-get update and upgrade all run and update successfully with no errors.

 

and plex update installed successfully!

 

the new app upload/update dialog functions much nicer too!

 

u

ReadyNAS 528X, Pro 6, ProBusiness, Ultra 4, NV+
Message 16 of 18
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Aspirant

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

It works!!  I haven't run any apt-get upgrade commands but plex worked straight away after the update.  Yay!  I would be lying if i said I didn't have a little skip around my laptop with joy lol.

Message 17 of 18
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NETGEAR Employee Retired

Re: RN204 6.7.0-t158 (beta 1) Plex no longer works & DPKG errors

Glad that this is now resolved.

 

Thanks for your patience with this problem and for testing the new builds we've provided so promptly.

Message 18 of 18
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