Have just updated to 6.4.0 and then last night to 6.4.1. Have a horendous issue that on the reboot the NAS will insist on doing a volume resync. I have 3 x 4TB drives and 1 x 1 TB drive useable = 8.1 TB.
Have used space of about 3.7 TB and 20 GB in Snapshots.
It keeps saying > than 60 ghours to resync data and then gets about half way through and then just completely locks up. with no response from the front pannel. Only way to reboot is to pull the power cable and then it starts all over again.
Can anyone suggest a work round or to stop it doing a resync.
i get the same thing with RC3, but its better than it was no get a day and half without crashes, before it was 1hour. exteremely unhappy with the way netgear has been handling the myriad of issues since 6.4
Add another one to the list .. I have 6.4.0, but no update to 6.4.1 offered...
I've noticed my system will freeze when copying larger files across, particularly when using my backup system. I've gone through all the logs I can find, but there doesn't seem to be anything that stands out. It's like nothing happened, then the system restarted, then resync starts.
Like paramedic113 if someone can direct me to which logs to look that might assist.
The only thing I can find is when I hover over one of my drives on the volume page it says ATA Error: 6, but can't seem to find what that means, not sure if its an error code or an error count - it doesn't change.
It's really frustrating, I can hardly get a couple of hours out of the drives now before they freeze, I have to then unplug, then it goes back into re-sync on power up.
I see that you have not contact support center yet, please contact support so you can take advantage of your free phone support as this I believe needs to be checked by L3.
I'm running 6.4.1 RC3 and when transfering large files my readynad 104 freezes, the power button does noes respond and I have no other choice than unplugging it.
Everytime I have to unplug my NAS, it has to go through à 24h hours resync.
Now I fear data loss sooner or later.
How come such a big compagny than Netgear could have released such a buggy firmware? It's a shame!
Upgrading to 6.4.1 didn't do anything for me, same issue and I've forwarded in my logs this morning. During list latest freeze I wasn't even copying anything, it happened overnight. 😞
If I have correct logs then you have 1 bad drive serial# WD-WCC1T0163916 which is reason for slow and continued resync. I suggest make sure you have a backup before you take any further steps at this point.
On 2015-04-10 19:02:48 this drive had 5 uncorrectable and 4 ATA error. On 2015-10-27 22:37:24, the count moved on ATA to 6 but the bigger problem is that your uncorrectable and pending sector count also increased. This drive is about to take slow spiral to dealth.
Additionaly, I suggest staying away from GREEN drives (WD-WCC1T0163916 is Green drive) for RAID use. maybe stick to RED or better. GREEN isn't really meant for RAID use and they tend to create random resync issue when they can't respond in time since they meant as per manufacturer for Desktop use only and not really for RAID system such as NAS. RED typically only cost 10-20 dollars more than green but at min they are designed for RAID use. but if you must use green to save cost then I suggest reading up some drive modification forum on changing the green drive firmware setting to be more like a RED drive....;)
I'm experiencing the same issue. I've a RN104 with 4 x 2TB discs, each time I restart the NAS it starts to resync then freezes within an hour. I'd received a warning in relation to disc 3 so maybe it's on it's way out but I'll look into getting my hands on the logs and posting them on the form.
I recommend checking the smart_history.log in logs.
It should show you the history of the drives including the date & time each time a disk reports a new event. If you got pending_sect, uncorrectable_error then you likely want to backup what you can if you don't have a backup before attempting any replacement of drives. if you already doing a resync which looks like you are... I suggest not replacing the disk until you have made backup of data you must not lose first.
If the box has frozen up before, I suggest doing the following as well. Run Raidar 6. Let the box come up and then see if you can click on the diagnostic button to see if anything outputs.. it should show you bad disk, kernel errors etc.. easier to post back that data then send the logs.
Hi! I checked SMART status, but must admit that I did not understand much of it. It looked like there were some mistakes, but it was a period where one of HHD broke. Antivirus was turned on until last resync, but is off now. I now try to transfer a directory 1TB to PC. So far 8% transferred, and that's more than I've managed for a long time.
