Amazon Drive not uploading file that grows over 1G

[paulinde]

By accident I found that one of my files that had grown over 1G stopped uploading last month with no notification.  Is there a new file size limit? Currently on 6.10.0 

[Marc_V]

Hi @paulinde

What type of file is that? and how it got that large? Usually files are not copied if they are in use at the time of backup. I don't think there's limit when it comes to upload or even download. 

You can send me your NAS logs so we can check if available.

Regards

[StephenB]

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@Marc_V wrote:

I don't think there's limit when it comes to upload or even download. 

I believe there is a limit with Amazon Drive.  Their web interface is limited to about 2 GB, and their sdk is limited to about 50 GB.

[schumaku]

@StephenB perfectly correct! Beyond, some 3rd party tools fail randomly on files > 1 GB, too.

[paulinde]

Looking at log it seems to have happened after firmware update.  File is an Outlook .pst 

Would not let me attach log files here in forum.

[StephenB]

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@paulinde wrote:

Would not let me attach log files here in forum.

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In general you shouldn't - there is some personal info in the log zip file.

You can attach screen shots, or save a portion of the lot as PDF.  You can also cut/paste sections into a post (the "insert code" feature is a good way to do that).

[paulinde]

Attached file shows files and NAS log from time frame.

[paulinde]

Attached Amazon Drive log file which shows a lot of errors, does not go back to time of firmware upgrade.

[paulinde]

Attached file shows files and NAS log from time frame.  File was not included for some reason.

[Marc_V]

Files like PSTs are usually ignored since they are in use, is your outlook open at the time of syncing the file? 

[paulinde]

I should have noted, these are not active .pst files but backups that live on the NAS.