Cannot connect RN104 to ReadyCLOUD

[bonehead66]

My problem is almost identical to this post,

https://community.netgear.com/t5/Using-your-ReadyNAS/Ready-Nas-104-Wont-connect-to-Cloud/td-p/112416...

My box also shows the serial number as N0NE000200000 and the Mac address is also incorrect. Firmware version 6.8.0

I have read for hours and tried numerous suggestions howerver it is starting to look like a problem a user cannot fix.

I was hoping maybe a Mod could fix this or point me in the right direction to get it sorted.

Cheers.

[mdgm-ntgr]

I've replied to your PM.

[dhl]

@mdgm-ntgr - I'm having the exact same problem with a RN104 on 6.8.0

Serial: 3EP134EW00864

Active MAC address: eth0: 28:C6:8E:34:4E:A8

I posted about it here:

https://community.netgear.com/t5/ReadyCLOUD/ReadyNAS-104-online-but-not-available-on-ReadyCloud/td-p...

Thanks for your help.

[dhl]

We just updated to 6.8.1 and that fixed the problem! 

--dhl