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Cannot connect RN104 to ReadyCLOUD

bonehead66
Follower

Cannot connect RN104 to ReadyCLOUD

My problem is almost identical to this post,

 

https://community.netgear.com/t5/Using-your-ReadyNAS/Ready-Nas-104-Wont-connect-to-Cloud/td-p/112416...

 

My box also shows the serial number as N0NE000200000 and the Mac address is also incorrect. Firmware version 6.8.0

 

I have read for hours and tried numerous suggestions howerver it is starting to look like a problem a user cannot fix.

 

I was hoping maybe a Mod could fix this or point me in the right direction to get it sorted.

 

Cheers.

 

 

Model: RN104|ReadyNAS 100 Series
Message 1 of 4
mdgm-ntgr
NETGEAR Employee Retired

Re: Cannot connect RN104 to ReadyCLOUD

I've replied to your PM.

Message 2 of 4
dhl
Luminary
Luminary

Re: Cannot connect RN104 to ReadyCLOUD

@mdgm-ntgr - I'm having the exact same problem with a RN104 on 6.8.0

 

Serial: 3EP134EW00864

Active MAC address: eth0: 28:C6:8E:34:4E:A8

 

I posted about it here:

 

https://community.netgear.com/t5/ReadyCLOUD/ReadyNAS-104-online-but-not-available-on-ReadyCloud/td-p...

 

Thanks for your help.

Model: RN10400|ReadyNAS 100 Series 4-Bay (Diskless)
Message 3 of 4
dhl
Luminary
Luminary

Re: Cannot connect RN104 to ReadyCLOUD

We just updated to 6.8.1 and that fixed the problem! Smiley Very Happy

 

--dhl

Model: RN10400|ReadyNAS 100 Series 4-Bay (Diskless)
Message 4 of 4
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