Don't upgrade to ReadyCloud 1.4 if running Mac OS 10.10 Yosemite

[k4heines]

Hello, I am writing this to advise others.

Don't upgrade to ReadyCloud 1.4 if you're still on Mac OS 10.10.

I just upgraded the ReadyCloud client on my Mac from 1.0 to 1.4. Doing this caused ReadyCloud to no longer work, since the new software requires OS 10.11. I am shocked that the upgrade was even available -- I shouldn't have even seen this udpate come through. Much less, in the installer, it should have checked for a compatable OS. I'm disappointed at the quality of Netgear development.

The fact is, I'm not ready to upgrade my Mac OS yet, not until I finish migrating my Apple Aperture libary to Adobe LIghtroom. It's a big task, and I'm not ready to upgrade the OS and risk loosing the ability to run Aperture. 

A Time Machine restore fixed my problem. I'm now running 1.0.634.74. It's older, but at least it connects.

Also, I'm annoyed I can't find the release notes for the new version. I did multiple google searches, as well as looked through the info in the installer.  What's the difference between 1.0 and 1.4? Why should I upgrade to 1.4 anyway?

[dagmarian]

I have this issue now and agree with the original post.  NETGEAR please let me know how I can revert to the previous version. No I don't have a backup of the application - please provide it.

[JennC]

Hello k4heines,

May I ask what exactly happened after the update of ReadyCloud app? I hope you have also tried uninstalling the app then fresh install the one from download site.

Regards,

[dagmarian]

Hi JennC, the new client app is incompatible with Yosemite.  What happens is that a dialogue box comes up and says so; that's it.  See attached image.

It's too late to inform us at that point.  We want to revert to the old version so we can still use the functionality we had.

[mdgm-ntgr]

I have passed on your feedback.

btw have you considered updating to El Capitan or Sierra?

[k4heines]

Thanks for passing along the feedback.

I've considered upgrading my OS -- I use El Cap on two computers at work. However, I don't want to attempt an upgradde until I fininish migrating a massive photo library from Apple Aperture to Adobe Lightroom. I really don't have a reason to upgrade until that's done. However, I generally do like to be up to date and a fairly early adopter

[JennC]

Hello k4heines,

Was about to check if that is a bug, thanks to Matt for the feedback.

Regards,

[dagmarian]

How are we doing with this?  I use the app to backup a key folder on my Mac.