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Re: Google Drive Sync Malfunction

msg4343
Aspirant

Google Drive Sync Malfunction

Hi, 

 

 

I have a ReadyNAS 426 and I tried to configure Google Drive sync and it seemed to work fine.  I could see the folders in my Google Drive cloud account so I know the username and password worked properly.  But when I finished I got the following errors:  

 

"Unauthorized.  It could be an invalid user account credential or the app is not allowed to access cloud drive.  Stopped syncing with Google."  

 

When I tried again I got these errors: 

 

"Google Drive service is not running" 

"Cloud Storage Service is not running" 

 

Any advice you can give me would be much appreciated! 

 

Matt 

Model: RN426|ReadyNAS 426 – High-performance Business Data Storage - 6-Bays
Message 1 of 8
msg4343
Aspirant

Re: Google Drive Sync Malfunction

I should note I have tried in Chrome and Edge with no improvement.  

Message 2 of 8
JohnCM_S
NETGEAR Employee Retired

Re: Google Drive Sync Malfunction

Hi msg4343,

 

Have you tried leaving then rejoining to Google Drive?

 

May I know also the sync direction you selected on the NAS?

 

You can also download the NAS system logs then check google-drive.log. You might be able to find some clues about the issue.


Regards,

Message 3 of 8
msg4343
Aspirant

Re: Google Drive Sync Malfunction

Thanks for your response.  When you say "Have you tried leaving then rejoining to Google Drive?", where would I do that?  It seems that when I switch the Google drive option on in ReadyNAS it immediately throws an error so there is nowhere to "leave" and "rejoin"?  

 

I have tried various local paths, cloud storage paths and both "bidirectional" and "Download cloud storage changes only" but all have the same errors.  Attached is the google drive log.  


Thanks again for your help!  

Matt 

Message 4 of 8
JohnCM_S
NETGEAR Employee Retired

Re: Google Drive Sync Malfunction

Hi msg4343,

 

May I know the current firmware of the NAS?

 

Can you also provide the complete system logs? You may upload it to a file-sharing site then send me the download link via private message.

 

Regards,

Message 5 of 8
msg4343
Aspirant

Re: Google Drive Sync Malfunction

How do I send a private message? 

Message 6 of 8
StephenB
Guru

Re: Google Drive Sync Malfunction


@msg4343 wrote:

How do I send a private message? 



Click on the envelope link in the upper right of the forum page.

Message 7 of 8
thinkDifferent
Aspirant

Re: Google Drive Sync Malfunction

I am facing same issue. with same Unauthorized error when turning on google drive. Please Help.

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 8 of 8
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