How to add a second ReadyCloud account?

[zBernie]

I followed the instructions on two different ReadyCloud KB articles, and neither of them seem to work. I invite a user, receive the email, but there is never any mention of a password. How is the password assigned to an invited user?

Here's one of the articles I'm referring to:

https://www.google.com/search?q=adding+ ... annel=fflb

[mdgm-ntgr]

Does the email have a link n it?

[zBernie]

mdgm wrote:
Does the email have a link n it?

The only link in the email was:

https://readycloud.netgear.com

Then it just prompts you for a user name and password. But a password has not been assigned, and I see no way to assign a password.

[mdgm-ntgr]

You need to register a ReadyNAS Remote account for that email address: https://remote.readynas.com/?pid=4

Then you should be able to use that account.

[zBernie]

No matter what parameters I use, I always get the message:

"The User already exists, please try again."

[mdgm-ntgr]

You may wish to contact support.

[zBernie]

mdgm wrote:
You may wish to contact support.

Thanks, I'll give them a call.