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Invitation no longer valid

PenryUK
Aspirant

Invitation no longer valid

Dear community,

 

ever since the disaster at NetGear that screwed up the ReadyCloud access I have been trying to reinstate the user who has share access to my volume. I have tried disabling and then re-inviting the user, but every time they click on the link in the e-mail, they just get the message "Confirm Invitation (X) The invitiation is no longer valid". This is literally 2 minutes after receiving the e-mail.

 

I have seen other posts but no actual solutions, apologies if the solution appears somewhere else on the community - just point me to it 🙂


Thanks,

Graeme

Model: RN10421D|ReadyNAS 100 Series 4-Bay
Message 1 of 3

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BingkeX
NETGEAR Expert

Re: Invitation no longer valid

Hello PenryUK,

 

Did you backup all the ReadyCloud user home shares and  leave cloud, then re-register your main ReadyCloud account to the admin page > Cloud?

 

Then please try to invite user again to see if you still see this issue.

 

 

Best Regards.

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Message 2 of 3

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BingkeX
NETGEAR Expert

Re: Invitation no longer valid

Hello PenryUK,

 

Did you backup all the ReadyCloud user home shares and  leave cloud, then re-register your main ReadyCloud account to the admin page > Cloud?

 

Then please try to invite user again to see if you still see this issue.

 

 

Best Regards.

Message 2 of 3
PenryUK
Aspirant

Re: Invitation no longer valid

Thanks BingkeX, that solved the problem Smiley Happy

Message 3 of 3
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