NAS is offline but I can connect via IP

[Ja55ie]

Hi, recently my NAS has been acting weird. I can't connect to the NAS when I go to http://readycloud.netgear.com but I am able to access it via IP (http://192.168.0.10/admin/) and I can see the NAS on my windows explorer under Network.

This is causing me to not being able to access my files and now my Plex won't work. What can I do? 

Model is RN212 and the firmware is the latest one, 6.10.1.

Router is placed beside my router and connected via Ethernet. 

[Ja55ie · Accepted solution]

I was able to factory reset my router and then everything started working as normal !

[StephenB]

Are you seeing the two green checkmarks for ReadyCloud on the Cloud page in the web ui?

[Ja55ie · Accepted solution]

I was able to factory reset my router and then everything started working as normal !