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NETGEAR will be terminating ReadyCLOUD - Lack of notice
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2023-10-12
04:20 AM
2023-10-12
04:20 AM
Re: NETGEAR will be terminating ReadyCLOUD - Lack of notice
Hello, I'm one of those who didn't received the email. Now how can I close the ready cloud service (in my RR4312 cloud page the service is reported enabled and logged-in)? How can I delete the existing users in cloud-users folder?
Thanks...🤔😕
Message 26 of 27
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2023-10-12
04:29 AM
2023-10-12
04:29 AM
Re: NETGEAR will be terminating ReadyCLOUD - Lack of notice
@Vikyng wrote:
Now how can I close the ready cloud service (in my RR4312 cloud page the service is reported enabled and logged-in)?
You should be able to turn off the service on the cloud page.
@Vikyng wrote:
How can I delete the existing users in cloud-users folder?
You can't delete their account from the web ui. @AnishaA (Netgear mod) just posted that it can't be done from ssh either.
So the only way known to get rid of them is to do a factory reset, rebuild the NAS, and restore the files from backup.
Message 27 of 27
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