Orbi WiFi 7 RBE973
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NETGEAR will be terminating ReadyCLOUD - Lack of notice

BDK-61
Initiate

Re: NETGEAR will be terminating ReadyCLOUD - Lack of notice

**bleep** you Netgear

Message 26 of 28
Vikyng
Aspirant

Re: NETGEAR will be terminating ReadyCLOUD - Lack of notice

Hello, I'm one of those who didn't received the email. Now how can I close the ready cloud service (in my RR4312 cloud page the service is reported enabled and logged-in)? How can I delete the existing users in cloud-users folder?

Thanks...🤔😕

Message 27 of 28
StephenB
Guru

Re: NETGEAR will be terminating ReadyCLOUD - Lack of notice


@Vikyng wrote:

Now how can I close the ready cloud service (in my RR4312 cloud page the service is reported enabled and logged-in)?

 


You should be able to turn off the service on the cloud page.

 


@Vikyng wrote:

How can I delete the existing users in cloud-users folder?


You can't delete their account from the web ui.  @AnishaA (Netgear mod) just posted that it can't be done from ssh either.

 

So the only way known to get rid of them is to do a factory reset, rebuild the NAS, and restore the files from backup.

Message 28 of 28
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