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New ReadyCLOUD client doesn't support old ReadyREMOTE?

ScottChapman
Apprentice

New ReadyCLOUD client doesn't support old ReadyREMOTE?

So, when I upgraded my windows client with the new ReadyCLOUD client, it no longer shows my ReadyNAS Pro 2 for remote connection. I was using this to do remote administration, but no longer can as far as I can tell.

Any ideas?
Message 1 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: New ReadyCLOUD client doesn't support old ReadyREMOTE?

This is a known problem.
Message 2 of 6
Nhellie
Virtuoso

Re: New ReadyCLOUD client doesn't support old ReadyREMOTE?

ReadyCloud is only for OS6 users so I doubt that it will support ReadyNAS Pro. You may still have to run the old ReadyNAS Remote client software for it to work?
Message 3 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: New ReadyCLOUD client doesn't support old ReadyREMOTE?

You can't run both the ReadyNAS Remote client and the ReadyCloud client on the one PC.
Message 4 of 6
ScottChapman
Apprentice

Re: New ReadyCLOUD client doesn't support old ReadyREMOTE?

Thanks for the info. I assume then they are working on it, any idea of whether it is just a backend fix or will they have to release updated client?

And of course ETA?

Can certainly work-around for the time being.
Message 5 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: New ReadyCLOUD client doesn't support old ReadyREMOTE?

I'm not sure on what will be needed to fix it.

I don't have an ETA.
Message 6 of 6
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