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RN102 cannot connect with OneDrive account

esg230
Aspirant

RN102 cannot connect with OneDrive account

I'm trying to use ReadyCloud with IE11 and turn on Microsoft OneDrive. I click to turn on, get a signin screen from Microsoft, once I sign in a new window opens that says Please wait...redirecting. It never gets past this page. I tried using my personal Google drive and Dropbox accounts to see if it was all the cloud drive sites but they both worked fine. I want to use OneDrive since this is where we already have a large amount of storage (5 TB) for free.

 

I'm also worried about the certificate error and if that's my problem.

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Marc_V
NETGEAR Employee Retired

Re: RN102 cannot connect with OneDrive account

Hi @esg230

 

That is good to hear, it might be with the certificates but it should be fine.

 

Clicking on the accept solution button can benefit other members who are having the same issue.

 

Regards

 

View solution in original post

Message 4 of 4

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Marc_V
NETGEAR Employee Retired

Re: RN102 cannot connect with OneDrive account

Hi @esg230

 

Welcome to the Community!

 

What firmware is installed on your NAS? If you have not updated to 6.9.3 this would be a good time to do that.

 

Also, have you tried using a different browser to test? Clearing cache and using a different PC as well.

 

Hope this helps!

 

Regards

Message 2 of 4
esg230
Aspirant

Re: RN102 cannot connect with OneDrive account

Clearing the cache didn't work, but using Google Chrome did work. I got an error message with Chrome, but I finally just clicked on through and it worked fine. Thanks for your help.

Erin

Message 3 of 4
Marc_V
NETGEAR Employee Retired

Re: RN102 cannot connect with OneDrive account

Hi @esg230

 

That is good to hear, it might be with the certificates but it should be fine.

 

Clicking on the accept solution button can benefit other members who are having the same issue.

 

Regards

 

Message 4 of 4
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