Reply
Highlighted
Aspirant

RN104 Server internal Error 502 when connecting to Microsoft One Drive

Hi there. 

Model RN104

4x 2TB Drives

Firmware v6.10.1

 

I am trying to connect the RN104 to Microsoft One Drive.

On the Admin Interface I goto Cloud then click on the on/off slider for Microsoft OneDrive (Beta)

The Microsoft Sign up Screen is displayed and I select my MS account

Immediatly I get a White screen with Server Internal Error 502

 

I have tried connecting it to Google Drive and DropBox and it seems to work. Problem is I have all the space on OneDrive.

Any ideas would be gratefully received

 

Thanks

Kenny

 

Model: RN104|ReadyNAS 100 Series 4- Bay
Message 1 of 15

Accepted Solutions
Highlighted
NETGEAR Employee

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

Hi, 

 

This's due to change of OneDrive server,  and we have already fixed it at  ReadyNASOS-6.10.2-T52, Please download from :

 

https://www.dropbox.com/sh/48rhu06w6wmi57s/AACNjQ24K2uIFs7dj_OGbTd0a?dl=0

View solution in original post

Message 12 of 15

All Replies
Highlighted
NETGEAR Expert

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

thanks!I've reported this issue to the Cloud developer,I will keep this post updated when the issue is fixed.

Message 2 of 15
Highlighted
Aspirant

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

I am having the same issue on all of my ReadyNAS units. 

 

The request URL is:

 

https://login.microsoftonline.com/common/oauth2/v2.0/authorize?client_id=xxx&redirect_uri=https%3A%2...

 

The response URL is:

 

https://cloudstoragesync.netgear.com/redirect.php?error=invalid_scope&error_description=The%20provid...

 

During the request URL, the login page displays for a split second, but then immediately redirects to the response URL. The page then displays:

 

Server Internal Error: 502

 

Please reach out to me directly if you need me to provide additional information for troubleshooting the issue.

Model: ReadyNAS-OS6|, RN528X|ReadyNAS 528X - Premium Performance Business Data Storage - 8-Bay, RNDP6000-200 (ReadyNAS Pro 6)|ReadyNAS® Pro 6 System Diskless|EOL
Message 3 of 15
Highlighted
Aspirant

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

I have the same issue,

The factory default didn't help, as soon as enable the one drive cloud it bring the url and then goes to error page"internal server error:502"

 

 

Model: RN104|ReadyNAS 100 Series 4- Bay
Message 4 of 15
Highlighted
Aspirant

Re: RN102 Server internal Error 502 when connecting to Microsoft One Drive

I have same problem.  Firmware 6.10.1

Turned off one drive on the 18th July.  Tried to turn it back on and came up with disabled.  Disconnected from one drive and tried to re-connect and started coming up with this error.  Tried different browsers and even a different computer.  Same issue.

Model: RN102|ReadyNAS 100 Series 2- Bay
Message 5 of 15
Highlighted
Guide

Re: RN102 Server internal Error 502 when connecting to Microsoft One Drive

I have the same problem with my ReadyNAS 424.  I had to "Leave" OneDrive to fix a problem and as I tried joining it back I keep getting the 502 error too.  I was on OS 6.10.1 so I decided to try the beta upgrade to see if it woudl resolve the problem but it did not.  I'm currently on 6.10.2-T49 (Beta1) and same issue. I've tried from my surface, my pc, my iPAD and my iPhone.  I tried with Chrome, IE, Edge and Safari.  Pretty much tried every possible option on every devices.

 

I'm stuck and I need OneDrive for one of my client.  Any help would be appreciated.

Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 6 of 15
Highlighted
Aspirant

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

This issue appears to occur when multi-factor authentication is applied to a Microsoft account.

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 7 of 15
Highlighted
Guide

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

I don't have Multi-Factor enabled and it still doesn't work. 

Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 8 of 15
Highlighted
Aspirant

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

sunnyweb, I see. Multi-factor authentication is not relevant.

 

Is your account a personal account?

 

I tried it again, "Microsoft Account(business)" account succeeded, "Microsoft Account(personal)" account failed.

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 9 of 15
Highlighted
Guide

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

I agree.  I've tried it for myself and my personal account doens't work but my business account does. 

 

However, for the client I have, it has to be personal account.  

Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 10 of 15
Highlighted
Aspirant

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

I tested, business account is working but not the personal account. My client has personal account, any work arround to get it fixed!

Message 11 of 15
Highlighted
NETGEAR Employee

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

Hi, 

 

This's due to change of OneDrive server,  and we have already fixed it at  ReadyNASOS-6.10.2-T52, Please download from :

 

https://www.dropbox.com/sh/48rhu06w6wmi57s/AACNjQ24K2uIFs7dj_OGbTd0a?dl=0

View solution in original post

Message 12 of 15
Highlighted
Aspirant

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

Icewaterhot, thank you! 

"ReadyNASOS-6.10.2-T52" is good work. 

 

Synchronized successfully using my Microsoft Personal Account.

Message 13 of 15
Highlighted
Guide

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

That worked. Took 3 click and it everything was setup.

 

Thanks

Model: RN31443E|ReadyNAS 300 Series 4- Bay (4x 3TB Enterprise), RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 14 of 15
Highlighted
Aspirant

Re: RN104 Server internal Error 502 when connecting to Microsoft One Drive

PERFECT. 

It worked.

Thank you

Message 15 of 15
Top Contributors
Discussion stats
  • 14 replies
  • 2042 views
  • 5 kudos
  • 8 in conversation
Announcements