Reply

RN21400 cannot manage through Readycloud PC Chrome

SummitBuildTeam
Follower

RN21400 cannot manage through Readycloud PC Chrome

Hello,

 

Cannot log in into Admin page in Readycloud:

  1. Home tab shows "Currently you have no registered or shared devices
  2. Manage tab shows "Currently you have no registered devices
  3. Discover tab shows me device and the Manage button

 

When I press the Manage button, I put my credentials in but nothing happens- actually the credentials placeholder comes up again & again asking for UN & PW.

I have model READYNAS214, firmware 6.10.2 (installed today an hour before all started) on Windows 10- I can see my files through LAN & RAIDar (admin page button gets me the same result as above).

Any suggestions?

 

Thodoris

Message 1 of 3
Sandshark
Sensei

Re: RN21400 cannot manage through Readycloud PC Chrome

Any chance you inadvertently did an OS re-install and the admin password is back to the default of password?  Almost everything else would be retained if you did.

Message 2 of 3
JohnCM_S
NETGEAR Employee Retired

Re: RN21400 cannot manage through Readycloud PC Chrome

Hi SummitBuildTeam,

Welcome to the Community!

Is ReadyCLOUD enabled on the NAS? You may check by logging in to the local admin page (Username is admin and the default password is password) , then go to the Cloud tab.

On Cloud tab, check if Internet and Service have green check marks. Please check also if the ReadyCLOUD ON-OFF slider is selected to ON.

Regards,
JohnCM_S
NETGEAR Community Team
Message 3 of 3
Discussion stats
  • 2 replies
  • 1074 views
  • 0 kudos
  • 3 in conversation
Announcements