Orbi WiFi 7 RBE973
Reply

Re: ReadyCLOUD App - Backup PC Folder does not find folders to select

lkading
Aspirant

ReadyCLOUD App - Backup PC Folder does not find folders to select

Attempting to add backup PC Folder to anyone of my 3 NAS units, and the Browse for Folder only shows the Desktop and one folder.

Why cannot I see more folders on my PC? 

If I add a folder under Desktop it sees it fine. So why not the rest of the hard drives and folders? 

Thanks.

lkading_0-1674935915022.png

 

Message 1 of 3
lkading
Aspirant

Re: ReadyCLOUD App - Backup PC Folder does not find folders to select

I used to see something more like this, now I only see the Desktop 

lkading_0-1674940780271.png

 

Message 2 of 3
AnkitGH
NETGEAR Moderator

Re: ReadyCLOUD App - Backup PC Folder does not find folders to select

Hello @lkading 
  
And welcome to the NETGEAR Community! 🙂 

Please keep the App up-to-date or re-install the app. Try to remove and add the device again. Also please check if device is online and service is available. 

 

Note : NETGEAR will be terminating ReadyCLOUD service by April 1st, 2023. ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com will all be terminated by April 4th,
2023. After that date, you can continue to access locally your
ReadyNAS, or access locally the USB drive connected to the routers, but
remote access won’t be available.

 
Have a lovely day, 
Ankit G
Netgear Team 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 835 views
  • 0 kudos
  • 2 in conversation
Announcements