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Re: ReadyCLOUD Error 24002000011

Markovi
Aspirant

ReadyCLOUD Error 24002000011

Hi guys, I also encountered this problem ReadyCLOUD Error 24002000011 how can I fix it ??

Message 1 of 5
JeraldM
NETGEAR Employee Retired

Re: ReadyCLOUD Error 24002000011

@Markovi,

 

Welcome to the community!

 

By any chance, is it the same issue that you're encountering on this community thread?

 

When you open RAIDar, does it properly show the information of the NAS?

 

 

Regards,

 

JeraldM

NETGEAR Community Team

Message 2 of 5
Markovi
Aspirant

Re: ReadyCLOUD Error 24002000011

exactly

Message 3 of 5
Markovi
Aspirant

Re: ReadyCLOUD Error 24002000011

I am attaching a screenshot..thanks for your interest..

Bye

Message 4 of 5
JeraldM
NETGEAR Employee Retired

Re: ReadyCLOUD Error 24002000011

Hi @Markovi,

 

That being said, please take a picture of the sticker that contains the serial number and the model number of the NAS which is found at the rear panel of the chassis. You may send the image to me via private message.

Please enable Secure Diagnostics Mode as well and PM me the 5-digit code (you may refer on this KB article on how to do so).

 

 

Regards,

 

JeraldM

NETGEAR Community Team

Message 5 of 5
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