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Same here. Wanted to send a file link from readycloud and system couldnt log in. I had converted my old readycloud account into a mynetgear account but that didn't work either. Went to create a NEW mynetgear account but that form gives me an error message..error 2408231 or something vague like that...
I've had the ReadyNAS 104 since 2016. Today one of my users tried to login to the Readcloud account tied to it, to find an error saying their account doesnt exist.
Then trying to login to the admin account (this account) and received the exact same error. I can only login to "my.netgear.com" but cannot register the product as it says the country is invalid.
When logging into readycloud.netgear.com, it says the account doesnt exist and it errors out saying the account is invalid when trying to reset password. I've already migrated it to a mynetgear account and nothing is working.
We have about 20 users linked to this account where now no one can access it, and its as if the account has randomally been deleted from readycloud. absolutely insane to think something like this could happen, any help/assistance would be appreciated
There has been reports where ReadyCloud users are unable to login to ReadyCloud portal, Desktop and Mobile App. This has been submitted and is now under investigation.
We apologize for any inconvenience, we will update you as soon as this is fixed.
