ReadyCLOUD issue since installing firmware 6.7.0

[Jimo2012]

Hello All...

I've just installed firmware 6.7.0.

Since installing I have a blank Cloud Users page in the ReadyNAS setttings (I.E, the two users i had have now disappeared).  And also the ReadyCLOUD website reports my ReadyNAS as being offline or not connected to the internet (when it clearly is online and connected...)

Any ideas whats happened?  I'm running a ReadyNAS 102

Many thanks

JAmes

[coloatty]

If you are not already informed about the ReadyCLOUD outage, read the following before doing anything else:

ReadyCLOUD Outage:

https://community.netgear.com/t5/ReadyCLOUD/ReadyNAS-Bulletin-Board-on-March-30th-2017-ReadyCLOUD-Ou...

If after reading the link above you choose to boot to Volume Read Only, see ReadyNAS Boot Menu Instructions (note links to specific models toward bottom of page):

https://kb.netgear.com/20898/ReadyNAS-ReadyDATA-Boot-Menu?cid=wmt_netgear_organic

What happened as a result of the ReadyCLOUD outage:

https://community.netgear.com/t5/ReadyCLOUD/Cant-access-my-http-readycloud-netgear-com-site/m-p/1260...

[Jimo2012]

Many thanks...

I've had a look and it seems i didnt get any home folder problems.

It simply disconnected me from the readycloud services and turned them off.  I have therefore turned them back on and all is well... 

Except i've got to re-invite the other user again it seems.

J

[mdgm-ntgr]

We've updated our Announcement post on this issue: Having ReadyCLOUD problems since 3/30/17?