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Re: ReadyCloud App Bug: Create Web Link for File
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ReadyCloud App Bug: Create Web Link for File
I've discovered a bug with the readycloud app on ios. When I am not connected to Wi-Fi and I try to create a web link for a file on my drive, the issued link does not work.
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Re: ReadyCloud App Bug: Create Web Link for File
Hello _jack_,
Can you provide more information about your NAS and the file? Also, what web browser you were using, what error message you have received? Did you try another file?
I test this and created a web link for a folder, it did work. I also tested and created a web link for a file and it also worked.
Regards,
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Re: ReadyCloud App Bug: Create Web Link for File
Hi _jack_,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
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Re: ReadyCloud App Bug: Create Web Link for File
I'm using a nighthawk router with a USB drive connected to it. I'm attempting to create web links for QuickTime files... The error message I get is "Resource does not exist".
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Re: ReadyCloud App Bug: Create Web Link for File
To be clear, the error message appears after clicking the issued web link from readycloud.
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Re: ReadyCloud App Bug: Create Web Link for File
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Re: ReadyCloud App Bug: Create Web Link for File
Hi _jack_ & Graham85,
There are similar posts here in the community (from a few ReadyCLOUD users) who raised this issue. As of now, this is still being investigated.
Kind regards,
BrianL
NETGEAR Community Team
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Re: ReadyCloud App Bug: Create Web Link for File
The issue of "requested resource does not exist" is reoccurring problem beyond the use of the app... I also have this problem with web links created in the ready cloud web portal. Web links created that have expiration dates weeks into the future randomly stop working long before that date.
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Re: ReadyCloud App Bug: Create Web Link for File
Hi _jack_,
That is also one of the problem's that was raised and we are currently looking at. Not certain if this is with the app or the ReadyCLOUD user account who created the web link.
Kind regards,
BrianL
NETGEAR Community Team
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Re: ReadyCloud App Bug: Create Web Link for File
Has this problem been resolved for you by updates we've released since your post?
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Re: ReadyCloud App Bug: Create Web Link for File
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Re: ReadyCloud App Bug: Create Web Link for File
Hi Rhinorod,
Cloud i know which android devcie do you use? Such as LG or HuaWei or other?
And which firmware version do you use for NAS, which readycloud android app version do you get this issue?
Best Regards.
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Re: ReadyCloud App Bug: Create Web Link for File
In the last week the app has updated and it now creates a link that when you click on it takes you to a page that says "downloading xxxx.wma" then in red says " the requested resorces are unavailable"
Thanks for your interest!
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Re: ReadyCloud App Bug: Create Web Link for File
Do you own a ReadyNAS? If so, which model, and what firmware is it running?
If you are using USB storage with your Netgear router, please let us know the router model and firmware versionf or that.
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Re: ReadyCloud App Bug: Create Web Link for File
Is this problem solved? I have a Nighthawk R7000 with updated firmware and iOS ReadyCloud app. Message "The requested resource does not exist" still shows when I create a URL for a music file and try to play with it from any other apps.
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