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Re: ReadyCloud Desktop Client
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Switched on my Windows 10 laptop this morning and was confronted with the following when my 'Desktop Client' attempted to sign me in:-
"Network Error
ReadyCLOUD server is unavailable"
I can successfully logon using the 'ReadyCloud Portal' on Google Chrome without any problems.
It was working fine (as far as I know) yesterday.
Any ideas, please?
Thanks in advance
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Hello
ReadyCLOUD dev raised ReadyCLOUD security level on server so it blocked access from old ReadyCLOUD client,you need to upgrade latest ReadyCLOUD client from ReadyCLOUD web portal or download it from below link
http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe
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Re: ReadyCloud Desktop Client
Hi @Viffergb
We apologize for the inconvenience, , there is currently an ongoing issue with the ReadyCloud Desktop app and this is currently being prioritized to be resolved. However, ReadyCloud Portal and Mobile App is unaffected by this issue so you can still use this platform if you need to access remotely.
Desktop app should work normally once issue has been resolved.
Regards
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Hello
ReadyCLOUD dev raised ReadyCLOUD security level on server so it blocked access from old ReadyCLOUD client,you need to upgrade latest ReadyCLOUD client from ReadyCLOUD web portal or download it from below link
http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe
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Re: ReadyCloud Desktop Client
Hi Marc_V
Thanks for the rapid response 👍. Pleased to hear it's not a problem at my end 😉.
Glad I asked now, otherwise I'd have spent the rest of this morning becoming more and more frustrated.
Okay, I'll wait 'til it's fixed. Will you let me know when, or should I just keep trying from time to time?
Thanks again,
Graham
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Re: ReadyCloud Desktop Client
@Retired_Member wrote:
Hello
ReadyCLOUD dev raised ReadyCLOUD security level on server so it blocked access from old ReadyCLOUD client,you need to upgrade latest ReadyCLOUD client from ReadyCLOUD web portal or download it from below link
http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe
Hi Deniro
Again, thanks for the very swift response.
Okay, I'll give that a go soon.
Thanks again,
Graham
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Re: ReadyCloud Desktop Client
Hi Marc_V and Deniro
Pleased to report that downloading and installing the latest version as advised by Deniro has fixed my problem.
Many thanks to both of you for your help, it is much appreciated 👏.
Just a thought, but would it be a good idea to post a 'sticky' under 'Desktop Client Connect to Server Problem' for others to view and take appropriate action as described.....or is it posted somewhere and I've just not seen it!
Anyway, thanks again,
Graham