Reply

ReadyCloud: Device is offline

venneutje
Aspirant

ReadyCloud: Device is offline

Can someone help me?  I have a normal acces via the admin page, but via the readyCloud still the message device is offline. The readyCloud in the settings is turned on. 

 2017-09-24.png

Model: RN10211D|ReadyNAS 100 Series 2-Bay

Firmware: 6.8.0

Model: RN102|ReadyNAS 100 Series
Message 1 of 4

Accepted Solutions
venneutje
Aspirant

Re: ReadyCloud: Device is offline

Hi Marty,

 

I have nothing changed, only installed new firmware(6.8.1).

Everything is working now perfect.

Thanks for your effort.

With kind regards

Herman

View solution in original post

Message 4 of 4

All Replies
Marty_M
NETGEAR Employee Retired

Re: ReadyCloud: Device is offline

Hello venneutje,

 
I understand that readycloud is enabled but when you try to access it via web browser you are getting error readycloud offline. For this concern I would recommend to try to set a static DNS to the readynas device ex. 8.8.8.8 and make is it connected to a network that has internet access.
 
Regards,
Marty_M 
NETGEAR Community Team
 

Message 2 of 4
Marty_M
NETGEAR Employee Retired

Re: ReadyCloud: Device is offline

Hello venneutje,
 
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

 

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,
Marty_M
NETGEAR Community Team

Message 3 of 4
venneutje
Aspirant

Re: ReadyCloud: Device is offline

Hi Marty,

 

I have nothing changed, only installed new firmware(6.8.1).

Everything is working now perfect.

Thanks for your effort.

With kind regards

Herman

Message 4 of 4
Discussion stats
  • 3 replies
  • 2235 views
  • 0 kudos
  • 2 in conversation
Announcements