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ReadyCloud download issues

eli3902101
Follower

ReadyCloud download issues

Hi, I've been experiencing an issue where if I try to download a file, all I'll get is a 1kb text file with the following or similar text in it:\

 

<?xml version="1.0" encoding="utf-8"?>
<request moniker="/root/devices" method="upload" code="1">
<body type="download">
<guid>CENSORED</guid>
<value><![CDATA[/data/Documents/year 9/ICT/4 reasons to how my game will be successful.odt]]></value>
</body>
</request>

 

Thats whats in the text file when I try to download any file (only the value and guid is different)

What could I do? Is it an issue due to my school or just readycloud in browser?

 

Thanks

Model: RN104|ReadyNAS 100 Series
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BrianL2
NETGEAR Employee Retired

Re: ReadyCloud download issues

Hi eli3902101,

 

Welcome to the community!

 

There is a similar thread in the community that you can look at. We still don't know why this happens to certain users and a probable way to get a solution is to escalate it engineering.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

Message 2 of 2
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