Orbi WiFi 7 RBE973

Re: not able to download files

jtclark
Aspirant

Re: ReadyCloud failed to upload connection problem

I have been able to upload through the App but not using a browser.

 

Message 26 of 37
tgloekler
Aspirant

Re: ReadyCloud failed to upload connection problem

Same here.  I much prefer using the browser.

Message 27 of 37
tiredeli
Initiate

Re: ReadyCloud failed to upload connection problem

We have been monitoring this all day to day as well as working with Netgear support. Althogh we have not received any official confirmation as of yet, it appears that it is now working.

Model: RN424| ReadyNAS 424 4-Bay with up to 40 TB total storage
Message 28 of 37
tgloekler
Aspirant

Re: ReadyCloud failed to upload connection problem

I just attempted to download a file using the web application and it worked as it did prior to the interruption.

Message 29 of 37
Leia
NETGEAR Employee Retired

Re: ReadyCloud Down, Not Allowing Downloads Since Over the Weekend

@jbuchal Seems the DNS was pointing to the wrong/older io servers caused the issue. IT has fixed it. Please try again.

 

Message 30 of 37
Leia
NETGEAR Employee Retired

Re: not able to download files

@BBuzz @jbuchal 

Seems the DNS was pointing to the wrong/older io servers caused the issue. IT has fixed it. Please try again.

Message 31 of 37
Leia
NETGEAR Employee Retired

Re: ReadyCloud File Sharing Server Cannot be Reached

@perrij3 @uymai @mjmilde 

Seems the DNS was pointing to the wrong/older io servers caused the issue. IT has fixed it. Please try again.

Message 32 of 37
Leia
NETGEAR Employee Retired

Re: error sharing web link READYCLOUD and Error downloading and uploading in other networks ReadyCL

@javendano Seems the DNS was pointing to the wrong/older io servers caused the issue. IT has fixed it. Please try again.

Message 33 of 37
BBuzz
Apprentice

Re: not able to download files

Thank you

Model: ReadyNAS-3100|ReadyNAS-3100,RN31441D|ReadyNAS 300 Series 4-Bay
Message 34 of 37
jbuchal
Tutor

Re: ReadyCloud Down, Not Allowing Downloads Since Over the Weekend

This problem is now solved, for me at least.  Thanks to @Marc_V for paying attention.

Message 35 of 37
mjmilde
Tutor

Re: ReadyCloud File Sharing Server Cannot be Reached

Thanks Leia!

I /we all appreciate the fix

Have a great day!

Message 36 of 37
Marc_V
NETGEAR Employee Retired

Re: ReadyCloud failed to upload connection problem

Hi All,

 

There has been an issue wherein DNS was pointing to the wrong/older io server. This is now resolved kindly try to use the portal again and test.

 

Many thanks!

 

 

Regards

Message 37 of 37
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