ReadyCloud sais "Offline" but NAS up and running

[rafalux]

For some ood reason I cant figure out whats wrong. My NAS (RN104) runs fine and I can access it SMB and/or BTsync. I enabled ReadyClound (+ReadyDrop and remote), rebooted the NAS and logged into readycloud.netgear.com. Here is tells me that my NASbox is "offline", but the box is happily suncing with my home computer.
Any suggestions what I am doing wrong??

[mdgm-ntgr]

What version of ReadyNAS OS is your 104 running?

[rafalux]

Firmware 6.1.8
I tried again today, and readycloud shows the name of my NAS, but continues to tell me its "offline"
All this while it is running smoothly backing up all my PC's ???

[mdgm-ntgr]

Have you tried contacting support?

[rafalux]

I did now.
after some time on hold, they fixed it.
thanks
it was stupid, deactivate the service and reinitialize and done.
thanks for your suggestions 🙂