ReadyCloud server is unavailable

[MalcolmT]

Same here I'm afraid.  I just tried the two Windows Server 2012 and the same result although later server versions are working fine

[mkrt]

yes, same, but it is now trying to connect for a couple of mins instead of being immediately discarded, so there is a difference.

[MalcolmT]

I’m just getting the same unavailable message immediately

[mkrt]

hey, i've just logged in. it seems to work now

[MalcolmT]

Me too!

Is there anywhere we can get info about what was wrong?  It would be useful info (particularly with contact details) for the future.

[Retired_Member]

Yep same with me, its working but slightly slower on my Win 7 Pro 32 bit. Ive still got an issue from a couple of years ago where the ReadyCloud Desktop interface has a PRJNAME heading and the various buttons have odd names, but at least I can Log in now from that Desktop. Both Win 10 Pro 64 bit Laptops still working ok so far.

[mkrt]

@Retired_Memberi'm not sure if this still works but i had this problem too, here's the thread - https://community.netgear.com/t5/ReadyNAS-Cloud-Storage/ReadyCloud-Desktop-Client-ERR-NETWORK-ERR-CONNECT/m-p/1721281

[mkrt]

also have just noticed that you still get an error if you try to check for app updates but everything else works.

[Retired_Member]

Thank you for that Link, yes indeed I did try that during the original Post date but no success, at least now I'm happy to be able to Log back into ReadyCloud on the Win 7 Desktop although the Version Check/Update button still throws an Error message as someone else pointed out.

Cheers

[Marc_V]

Good day everyone, has anyone tried to use the ReadyCloud app again on WIn7? Can you please check if it is working back to normal?

Many thanks

[Retired_Member]

Yes I checked last night on Windows 7 Pro 32 bit, its working OK but still does not show version no. And version update check still gives the Network Error message.

[mkrt]

confirm that that the app works for except app update button.

[Retired_Member]

Yes it does work OK, logs on fine and I can see and access shares created by another machine (win 10) Its just the version check that fails with the network error on the win 7 desktop. I even went back to version 1.19 to see if it notified me of an update but no joy.
Cheers Simon

[Marc_V]

Thanks for the feedback, I have reported this and will be checked.

[Retired_Member]

Cheers Marc. Thank you very much.
Regards Simon