ReadyCloud shows NAS as offline when its not2

[fabsfabs]

https://community.netgear.com/t5/ReadyCLOUD/ReadyCloud-shows-NAS-as-offline-when-its-not-SOLVED/m-p/...

ReadyCloud shows NAS as offline when its not (SOLVED)

‎2015-06-23 08:50 PM

(Mods if this topic is in wrong area please delete as I also replied to http://www.readynas.com/forum/viewtopic.php?f=7&t=81208 hoping for a response )

I have a RN102 with v6.2.4 firmware.

Upon attempting to login to ReadyCloud I get the error " *blank*NAS is offline, please check power and internet connectivity"

I can ping my NAS successfully, can browse to it using file explorer, can access the admin page by typing in the IP and browse to all of my folders in the admin console but ReadyCloud shows my NAS as offline and does not display any of my data, also tried holding the "backup" button on the device for 5 seconds and searching for it by serial number under the "Discover" tab in a couple of last desperate attempts.... really confused but I wouldn't be surprised if this were a self-inflicted issue :? ops:


I'm currently turning off ReadyCloud and waiting for my reboot to re-enable ReadyCloud to see if it resolves my issue.

I'll edit post or add another reply to follow up once I've done so.

EDIT*

So I tried re-enabling ReadyCloud after reboot of NAS and this is what displayed.... any ideas to resolve this would be greatly appreciated

[fabsfabs]

(Mods if this topic is in wrong area please delete as I also replied to http://www.readynas.com/forum/viewtopic.php?f=7&t=81208 hoping for a response )

I have a RN102 with v6.2.4 firmware.

Upon attempting to login to ReadyCloud I get the error " *blank*NAS is offline, please check power and internet connectivity"

I can ping my NAS successfully, can browse to it using file explorer, can access the admin page by typing in the IP and browse to all of my folders in the admin console but ReadyCloud shows my NAS as offline and does not display any of my data, also tried holding the "backup" button on the device for 5 seconds and searching for it by serial number under the "Discover" tab in a couple of last desperate attempts.... really confused but I wouldn't be surprised if this were a self-inflicted issue :? ops:


I'm currently turning off ReadyCloud and waiting for my reboot to re-enable ReadyCloud to see if it resolves my issue.

I'll edit post or add another reply to follow up once I've done so.

EDIT*

So I tried re-enabling ReadyCloud after reboot of NAS and this is what displayed.... any ideas to resolve this would be greatly appreciated