ReadyCloud token expires

[davesumm]

G'day all,

I have the exact same system as my mate who has just bought an RN102 (6.2.2) and I am setting it up for him (or at least, trying to). I want to give myself access to his NAS via readycloud. I log in as him, 'share' a folder using my email address, log out, open email with link, log back in when prompted, but as me, then it asks if i want to accept access, i click yeah then i get a big red error saying 3508080544 Token Expired.

Am I doing something wrong?

[davesumm]

Hmmm, no-one wants to help me on this one then?

[mdgm-ntgr]

Perhaps your mate could open a support case? Can you let me know the case number?

[broadbentd]

Hi davesumm. Did you ever get this sorted. i have the same problem and it's driving me nuts. Not helped by NG support......

Any help much appreciated.

[Nhellie]

Hi guys,


Just in case you are still having this issue. Please login to readycloud.netgear.com using the account that you are having issues with. Remove the username and then re-create it from there. Once done, check if you may allow access/ permission to that newly created user to a specific share.